Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Very satisfied with your service. Also texted my satisfaction. Thank you again for yhe great Staff and service . Also texted my satisfaction. Thank you again for yhe great Staff and service . More

Pleasant and prompt weekend oil changes. Took two vehicles in the same day and both were returned in less than the promised time. Took two vehicles in the same day and both were returned in less than the promised time. More

Always fast and reliable service. The service department staff is always great to work with. The service department staff is always great to work with. More

I like to go to Serra Chrysler Dodge Jeep RAM at Lake Orion because it near Marshalling Center of my corporation lease. Serra also treat me nice when I need a drive. Great Dealership! Orion because it near Marshalling Center of my corporation lease. Serra also treat me nice when I need a drive. Great Dealership! More

I drive 25 min out of my way to visit Serra Lake Orion for my oil changes/service needs. Won't go anywhere else as long as I have this car. Tyler and Mark 10/10. for my oil changes/service needs. Won't go anywhere else as long as I have this car. Tyler and Mark 10/10. More

Great service. We were in and out in 1/2 for an oil change and the car was washed We were in and out in 1/2 for an oil change and the car was washed More

So happy the dealership was open on a Saturday and was able to repair my tire in a short amount of time and get me back on the road!! Thank you!! able to repair my tire in a short amount of time and get me back on the road!! Thank you!! More

This dealership has been the worst experience I’ve had in 35 years of leasing new cars. I recently leased a brand-new 2025 Jeep Grand Cherokee Hybrid from them. After just a few days of driving, I noticed a 35 years of leasing new cars. I recently leased a brand-new 2025 Jeep Grand Cherokee Hybrid from them. After just a few days of driving, I noticed a serious issue with the air conditioning—it doesn’t cool the car properly, even when it’s on full blast. I brought the vehicle back to the dealership two weeks after the lease began to have it inspected. They told me there was nothing wrong with it and that there was nothing they could do. So now I’m stuck with a vehicle that doesn’t work as it should, and if I want to get out of the lease, I’d have to pay $3,500 out of pocket. I’ve been leasing new vehicles for over three decades, and this is by far the worst car and the worst customer service I’ve ever experienced—from both Chrysler and this dealership. Extremely disappointed. More

Had my car at the repair shop and had to wait for over a week before I got information about the fix of my car. week before I got information about the fix of my car. More