Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Ford Farmington Hills
Farmington Hills, MI
957 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 957 reviews
October 24, 2025
Robert was the best! He was an absolute pleasure to work with and we love our new car! He was an absolute pleasure to work with and we love our new car! More
by Christina Dekroub
Employees Worked With
October 23, 2025
Great customer service Emmalie was such a wonderful help with getting my car repaired and towed to the dealership keeping in touch with me and about the whole process. with getting my car repaired and towed to the dealership keeping in touch with me and about the whole process. More
by pallen100
Employees Worked With
October 15, 2025
Great to talk with professional service managers. Work on my vehicle was done in a timely manner. Work on my vehicle was done in a timely manner. More
by Bigsideshowmatt
Employees Worked With
October 09, 2025
Scott was super easy to work with, would recommend to anyone, thank you for everything! anyone, thank you for everything! More
by Max.camp0603
Employees Worked With
October 01, 2025
We had such a positive experience, and we would not only do business with Serra again, but highly recommend Robert Bell to be the salesman. do business with Serra again, but highly recommend Robert Bell to be the salesman. More
by Mruwart1
Employees Worked With
September 29, 2025
We had amazing experience with Scott Shawbitz, great experience from start to finish. Scott is friendly, helpful, efficient and made the process smooth and stress free. Highly recommend this dealership. experience from start to finish. Scott is friendly, helpful, efficient and made the process smooth and stress free. Highly recommend this dealership. And ask for Scott! More
by natthakarn.johnson
Employees Worked With
September 22, 2025
Robert and the team at Serra Ford made the process easy. Great customer service all around! Great customer service all around! More
by GDrury
Employees Worked With
September 18, 2025
My salesperson went to great lengths to meet my needs when I was inspecting and test driving an F-250, plus throughout the purchase and delivery process. I highly recommend adking for Robert Bell if you when I was inspecting and test driving an F-250, plus throughout the purchase and delivery process. I highly recommend adking for Robert Bell if you shop at Serra. The rest of the staff that I interacted with were also very helpful and friendly. More
by indianaalbers
September 17, 2025
THANKS FOR SELLING ME A NISSAN WITH A BAD TRANSMISSION THIS FATHER FORD DO BUSSINESS!! THIS FATHER FORD DO BUSSINESS!! More
by williamsal920
September 13, 2025
Was is for recall, they were great, let me know how long it would take to update and they were spot on. Very friendly and professional. I would go back if I need service! Thanks Serra Ford it would take to update and they were spot on. Very friendly and professional. I would go back if I need service! Thanks Serra Ford More
by Chrishawkin2
