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Serra Ford Gaylord
Gaylord, MI
77 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 77 reviews
February 11, 2026
Gabriel wss my salesman and he was so kind and a pleasure to deal with. He was patient with me and helped with any questions I had. I knew the car I wanted and he explained everything very well. I would h to deal with. He was patient with me and helped with any questions I had. I knew the car I wanted and he explained everything very well. I would highly recommend this dealership. Everyone there were very professional and kind. Gabriel was so helpful , thank you so much for an excellent experience buying my car. More
by rich692011
Employees Worked With
Tina Clark
February 06, 2026
There was one vehicle in the bay getting a oil change, it took a full 25 minutes to get that vehicle done even though it was started when I pulled up, come to find out they only have one worker changing oil took a full 25 minutes to get that vehicle done even though it was started when I pulled up, come to find out they only have one worker changing oil by himself and doing the paperwork More
by robinflint111
Employees Worked With
The oil change tech
February 06, 2026
I bought a used vehicle from Serra Ford in Gaylord and recently had service repairs done. Their team is excellent and goes the extra mile to take care of their clients! Dave was the one who did the repair recently had service repairs done. Their team is excellent and goes the extra mile to take care of their clients! Dave was the one who did the repairs on my vehicle and he was outstanding to work with! More
by abby.florenski
Employees Worked With
Dave
December 19, 2025
Denise was fantastic to work with. I am an out-of-state customer and she ensured she did everything carefully and accurately. No snags at all. Took possession of the truck the same wee I am an out-of-state customer and she ensured she did everything carefully and accurately. No snags at all. Took possession of the truck the same week and love it. They are military and Ford-family friendly. Thank you much. More
by Rkendall0717
Employees Worked With
Denise Yeskey
September 22, 2025
Great service very helpful. . The young man was very courtius to me and my daughter. He worked very hard to help me get my car. Definitely would recommend Serra Ford . The young man was very courtius to me and my daughter. He worked very hard to help me get my car. Definitely would recommend Serra Ford More
by lewistonrandrjc
Employees Worked With
Gabriel Rogers, Tina Clark
August 28, 2025
I went to Serra Ford in Gaylord anticipating to purchase a used SUV, but ended up with a brand new one! Gabriel was my salesperson - and he was phenomenal!! He went above and beyond to make sure I was his p a used SUV, but ended up with a brand new one! Gabriel was my salesperson - and he was phenomenal!! He went above and beyond to make sure I was his priority and that I got just what I needed. I'm so grateful for this experience and have been recommending Serra Ford and Gabriel to everyone. Thanks so much!! More
by trishagough15
Employees Worked With
Gabriel Rogers
