
All Salespeople
Sales Department
Serra Ford Gaylord
Gaylord, MI
68 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 28, 2025
I went to Serra Ford in Gaylord anticipating to purchase
a used SUV, but ended up with a brand new one! Gabriel was my salesperson - and he was phenomenal!! He went above and beyond to make sure I was his p
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by trishagough15
Employees Worked With
Gabriel Rogers
August 22, 2025
Salesperson said that there were new brakes.
THERE WASNT. Probably 50,000 miles ago new. Salesperson said they fixed the exhaust problem, they did a temp fix and the car now needs a whole new ex
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by dylanzinke
Employees Worked With
Denice
July 03, 2025
Serra takes care of you.
From the sale to recalls to oil changes I've never been disappointed.
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by Ruth
Employees Worked With
Jill


