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Serra Ford Rochester Hills
Rochester Hills, MI
1,438 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,438 reviews
February 10, 2026
Great experience! Love working with Vito and Lazer! Highly recommend coming here to buy a vehicle. They took care of me and my needs. Love working with Vito and Lazer! Highly recommend coming here to buy a vehicle. They took care of me and my needs. More
by boudreau06
Employees Worked With
February 05, 2026
Our experience at Serra Ford was great! Sales rep Tyler made the process work smoothly and we enjoyed getting to know him. The maverick is an amazing product Sales rep Tyler made the process work smoothly and we enjoyed getting to know him. The maverick is an amazing product More
by cathygerigk
Employees Worked With
February 04, 2026
My sales associate Michele Dargis was an absolute delight from the moment she met us at the door. We initially came in to test drive a Bronco Big Bend....to decide if we wanted to pursue this further with ou from the moment she met us at the door. We initially came in to test drive a Bronco Big Bend....to decide if we wanted to pursue this further with our regular agent through another dealership. Michele was very engaging and helpful while also asking all the right questions to see if she could help gain our business. We took the test drive and needed a few days to think and when we had left the price was a little out of budget. She was determined but with great manners and reached out to allow us open communication to get us where we needed to be to feel comfortable and she did it!!! Found a great opportunity for us and was a great sales person who was very warm and thoughtful, ultimately we could've went back to our other agent at another dealership but we just really enjoyed Michele. Walked into Serra as a stranger but walk out feeling like we made a long term friend 🧡 More
by hockeytown212
Employees Worked With
February 03, 2026
Jeremy is very kind, caring and personable. He is very helpful in finding the vehicle that meets the clients needs and preferences. We appreciate all the help he has given us when choosing ou He is very helpful in finding the vehicle that meets the clients needs and preferences. We appreciate all the help he has given us when choosing our vehicle and will return for his assistance in the future. More
by Mgz
Employees Worked With
January 29, 2026
Easy no hassle buying. Good people, great environment. Overall perfect experience. Will tell my friends and family and will do future business with them Good people, great environment. Overall perfect experience. Will tell my friends and family and will do future business with them More
by jaymcclanahan02071977
Employees Worked With
January 25, 2026
The sales team was great and made me a generous offer on my trade-in. Sebastian was very helpful in reviewing the features of my new 2026 Platinum Hybrid Escape. The car is amazing in so many ways - inter my trade-in. Sebastian was very helpful in reviewing the features of my new 2026 Platinum Hybrid Escape. The car is amazing in so many ways - interior styling, easy to drive and the mileage is terrific. Serra Ford of Rochester Hills is a first-rate dealership! More
by Diana Davis
January 23, 2026
The dealership is nice and open. Everyone is so nice and very helpful. I never feel pressured by the Finance manager. My sales lady Michelle and her assistant are a great team. My le Everyone is so nice and very helpful. I never feel pressured by the Finance manager. My sales lady Michelle and her assistant are a great team. My lease deal is always top notch. This is my 4th lease! More
by msnitta7694
Employees Worked With
January 21, 2026
Mi primera impresión fue que el personal era muy amable, desde antes de entrar, con el primero que me encontré en la puerta me saludó amablemente y Brandon, el vendedor nos brindó muy buen servicio, nos ay desde antes de entrar, con el primero que me encontré en la puerta me saludó amablemente y Brandon, el vendedor nos brindó muy buen servicio, nos ayudó bastante para hacer la compra de nuestra Honda CRV. Igualmente el gerente nos brindó de la mejor manera toda la información respecto al negocio de la compra. Es un lugar excelente para ir a comprar su nuevo vehículo. Te asistirán de la mejor manera. More
by margaritacastro904
January 21, 2026
Jeremy Randolph was fantastic. He listened to everything I was looking for in my new car and went above and beyond to make sure he found a perfect fit. Everyone at the dealership w He listened to everything I was looking for in my new car and went above and beyond to make sure he found a perfect fit. Everyone at the dealership was professional, friendly and courteous. It was a pleasure doing business there. I would highly recommend Jeremy. More
by bettyroberts321
Employees Worked With
Jeremy Randolph
January 20, 2026
Jeremy was amazing! The price was fair and the service was excellent. I would highly recommend him to anyone. We will be back for another car in the future! The price was fair and the service was excellent. I would highly recommend him to anyone. We will be back for another car in the future! More
by rtrook
Employees Worked With
Jeremy Randolph
