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Serra Ford Rochester Hills
Rochester Hills, MI
1,357 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,357 reviews
August 25, 2025
Serra Ford found the vehicle that met our high expectations. The sales person, Josh Fletemier, was very nice and did a fantastic job! expectations. The sales person, Josh Fletemier, was very nice and did a fantastic job! More
by Robert
Employees Worked With
August 24, 2025
I had a fantastic experience with Serra Ford of Rochester Hills thanks to Brandon Westrick. He kept me updated every step of the way, made the entire process smooth, and even went the extra mile by deliverin Hills thanks to Brandon Westrick. He kept me updated every step of the way, made the entire process smooth, and even went the extra mile by delivering my new vehicle right to my house. Brandon was professional, attentive, and truly excellent to work with—I highly recommend going to see him if you’re looking for a new car! More
by donnie
Employees Worked With
Brandon Westrick
August 19, 2025
First time lease at this dealership and all went very smoothly. Darren Chavez, Vito Vultaggio, Ray Reeves, Bruce Hanon, and all other staff I met were very helpful. The dealership has been undergoing co smoothly. Darren Chavez, Vito Vultaggio, Ray Reeves, Bruce Hanon, and all other staff I met were very helpful. The dealership has been undergoing construction and is bright, cheerful and inviting. More
by Cleocatra
August 15, 2025
Just bought my second car from Lazer at Serra Ford and have had a great experience both times. Quick, professional, and makes great deals. Service department has also been good with oil changes and reca have had a great experience both times. Quick, professional, and makes great deals. Service department has also been good with oil changes and recalls. Would highly recommend. More
by Trevor G
Employees Worked With
August 13, 2025
Very helpful sales staff. They went over all the features of my new Explorer. I’ve had other vehicles serviced there and I was very satisfied. They went over all the features of my new Explorer. I’ve had other vehicles serviced there and I was very satisfied. More
by dtk1953
Employees Worked With
August 13, 2025
My sales person, Jacob Berger, was absolutely fantastic. Cannot say enough good things about him. Cannot say enough good things about him. More
by gchristenson5
Employees Worked With
August 13, 2025
Dealership itself was very nice despite construction going on. Nick assisted me with the purchase of my car. He was very personable, thorough and very helpful with the process. Overall great experience! going on. Nick assisted me with the purchase of my car. He was very personable, thorough and very helpful with the process. Overall great experience! More
by Lisa
Employees Worked With
Nick Dyer
August 13, 2025
Great experience, believe I paid a fair price and everything went smooth. Nick was very accommodating, made sure vehicle was prepped, gassed and my one concern was immediately addressed. Only minor everything went smooth. Nick was very accommodating, made sure vehicle was prepped, gassed and my one concern was immediately addressed. Only minor downside was the place was tore up for construction (unavoidable) More
by mikeatucker111
Employees Worked With
Nick Dyer
August 12, 2025
Ryan M. was a great help getting me in and out with a great product, My new F150. was a great help getting me in and out with a great product, My new F150. More
by Shawn Eickholdt
Employees Worked With
