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Serra Ford Rochester Hills
Rochester Hills, MI
1,404 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,404 reviews
November 25, 2025
Salesman Mike Smitley is a veteran. No nonsense and great personality. His managers JR Peterson and Vito Vultaggio are super people to deal with. No nonsense and great personality. His managers JR Peterson and Vito Vultaggio are super people to deal with. More
by 6ronaldk
Employees Worked With
November 22, 2025
So clean, friendly fair and more. They greeted us, got us coffee and always friendly They greeted us, got us coffee and always friendly More
by pwalgenbach123
November 22, 2025
Josh helped me pick the best possible car within my budget and made sure all my requirements were met. He was patient throughout the entire process and guided me through the best finance options. I’m v budget and made sure all my requirements were met. He was patient throughout the entire process and guided me through the best finance options. I’m very satisfied and grateful to Serra Ford for certifying a pre-owned vehicle and helping me choose the best extended warranty plan, giving me peace of mind. Overall, I’m extremely satisfied with my experience with Serra Ford and Josh. The whole process was very smooth. More
by Ravi Ch
Employees Worked With
Kristina Berishaj, Josh Fletemier
November 21, 2025
I had a wonderful experience working with Josh at Serra Ford. He listened to what I was looking for, stayed mindful of my budget, and made sure every one of my concerns was addressed. He explained all the Ford. He listened to what I was looking for, stayed mindful of my budget, and made sure every one of my concerns was addressed. He explained all the financing and warranty options clearly, which made it so much easier to make the right decision. The certified pre-owned program and extended warranty gave me extra peace of mind, and the entire process was hassle-free from start to finish. I’m very pleased with my car and grateful for Josh’s help. More
by Shivani Dere
Employees Worked With
Kristina Berishaj, Josh Fletemier
November 13, 2025
Fantastic experience with our New lease. I believe it is our 6th F150 From Serra Ford. Shawn Burchi has Always made our buying Experience amazing from Start to Finish. I highly recommend Se I believe it is our 6th F150 From Serra Ford. Shawn Burchi has Always made our buying Experience amazing from Start to Finish. I highly recommend Serra Ford for a Lease, Purchase, or service. Great salesperson! That is why we have and will Continue to come back Lease after lease, year after year. More
by Don Trappe
Employees Worked With
November 12, 2025
Great experience. We found our Bronco and bought it the same day. The process was smooth and the staff were all friendly, helpful and nice to work with. We found our Bronco and bought it the same day. The process was smooth and the staff were all friendly, helpful and nice to work with. More
by william.teasel.ii
Employees Worked With
Brandon Westrick
November 10, 2025
We have been a customer with Sierra Ford in Rochester Hills over 20 years. The sales staff always make the purchase experience smooth. We moved away from the area and tried a few dealer closer to me and Hills over 20 years. The sales staff always make the purchase experience smooth. We moved away from the area and tried a few dealer closer to me and felt they wanted to sale a all costs. Sierra has never made me fell that way. Thank you Brad for a wonderful experience. More
by maryann
Employees Worked With
November 07, 2025
Woody & Leka were amazing, professional and very knowledgeable sales consultants. I felt very informed and up-to-date on the process of my new Explorer lease. I would highly recommend Serra Ford fo knowledgeable sales consultants. I felt very informed and up-to-date on the process of my new Explorer lease. I would highly recommend Serra Ford for your next vehicle. More
by Shaqe NG
November 05, 2025
Darren was amazing to work with! He spent weeks helping me find the right car and made sure I was happy with my choice. He sent me new options as soon as they came in and really list He spent weeks helping me find the right car and made sure I was happy with my choice. He sent me new options as soon as they came in and really listened to what I wanted. Thanks to his dedication and patience, I found the perfect car. I highly recommend Darren to anyone looking for a vehicle he truly goes above and beyond for his customers. More
by Darquellam
Employees Worked With
November 02, 2025
People were curtious, professional and took the time to listen to what Venice might be best for me. And what finances. listen to what Venice might be best for me. And what finances. More
by johnpquaine
Employees Worked With
