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Serra Ford Rochester Hills
Rochester Hills, MI
1,368 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,368 reviews
September 15, 2025
Delivered on vehicle and price. Staff was helpful and polite. I would recommend Serra ford to my friends Staff was helpful and polite. I would recommend Serra ford to my friends More
by rdpoggiolo
Employees Worked With
September 12, 2025
Tyler at Serra was very professional and went out of his way to assist me . He was aware that I was pressed for time with my lease ending from Demmer and an upcoming surgery date. I was able to return the v way to assist me . He was aware that I was pressed for time with my lease ending from Demmer and an upcoming surgery date. I was able to return the vehicle at Serra Rochester and get into a new lease with them. I did not ha e time to drive to Wayne. More
by mlyle1012
September 10, 2025
My salesman was very friendly and pleasant to deal with. Dealership was clean, good inventory and accommodating Dealership was clean, good inventory and accommodating More
by lhop0204
Employees Worked With
September 09, 2025
Michele was very helpful and extremely patient in helping me get my Explorer. When I went in, I told her I had now idea how long it would be before I’d be able to get a new car. She went over all the differ me get my Explorer. When I went in, I told her I had now idea how long it would be before I’d be able to get a new car. She went over all the different models and options and incentives. We’d touch base every so often over the next few months. When I had questions about the engine, she had a service manager come explain things to me. And when I was finally able to go ahead with the purchase, she made sure I got exactly what I wanted! More
by Christine
September 04, 2025
Brad is a great salesman. Gets me what I want every time. Hopefully he is around for my next vehicle. Gets me what I want every time. Hopefully he is around for my next vehicle. More
by jalvest1959
Employees Worked With
September 04, 2025
Jacob Berger was our salesman. Extremely pleased with his friendly service and knowledge of the vehicles. I would definitely recommend Sierra Ford. 🤗🤗 Extremely pleased with his friendly service and knowledge of the vehicles. I would definitely recommend Sierra Ford. 🤗🤗 More
by Swcody65
Employees Worked With
September 02, 2025
Jacob always doe a great job with our purchase of our new vehicles. I wont go anywhere else, it was very quick- in and out for the purchase. Unlike the other dealerships ive tried to work with. vehicles. I wont go anywhere else, it was very quick- in and out for the purchase. Unlike the other dealerships ive tried to work with. More
by H2o Plumbing
Employees Worked With
August 29, 2025
New building has really improved the experience. Lazer was prepared for my test drive and lease. Lazer was prepared for my test drive and lease. More
by mjboyd.1
Employees Worked With
August 29, 2025
Darren Chavez was excellent very attentive and patient we enjoyed our buying experience will definitely be back enjoyed our buying experience will definitely be back More
by mbell423
Employees Worked With
