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Serra Ford Rochester Hills
Rochester Hills, MI
1,404 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,404 reviews
October 31, 2025
Nick Dyer is a very friendly and knowledgeable sales consultant. He made purchasing my daughter's first car a pleasant experience and went the extra mile for her. She left the dealership with a huge smi consultant. He made purchasing my daughter's first car a pleasant experience and went the extra mile for her. She left the dealership with a huge smile on her face! More
by DavidM
October 29, 2025
Nick Dyer was the most helpful young man and has been so knowledgeable and supportive while I have been searching for my first F150. He made me feel safe to ask any and all questions. Would definitely come knowledgeable and supportive while I have been searching for my first F150. He made me feel safe to ask any and all questions. Would definitely come back to see Nick!! More
by Al G
Employees Worked With
Nick Dyer
October 28, 2025
Great place to buy your next Ford. Brad Schillar is an awesome salesman and knows how to interact with a person who is looking for a new Ford. Brad Schillar is an awesome salesman and knows how to interact with a person who is looking for a new Ford. More
by pandrbaber
October 27, 2025
Very happy with the deal and vehicle we got from Serra Ford. Our salesman Mike was the best. Even a week after the sale, he is still answering any questions we come up with. Always there to help with our Ford. Our salesman Mike was the best. Even a week after the sale, he is still answering any questions we come up with. Always there to help with our needs. More
by Kmcarthur212
Employees Worked With
Mike Smitley. (5 star)
October 24, 2025
The dealership was easy to work with and had a great selection of used Ford Edge SEL models that I was looking for. Nick Dyer did a great job helping me find the right vehicle. selection of used Ford Edge SEL models that I was looking for. Nick Dyer did a great job helping me find the right vehicle. More
by Jacob Fielder
Employees Worked With
Nick Dyer
October 24, 2025
The moment you walk through the doors, Nick Dyer greeted us with an infectious smile. The dealership is beautiful, updated & has an amazing waiting area with great coffee & a big screen TV. You don't mind us with an infectious smile. The dealership is beautiful, updated & has an amazing waiting area with great coffee & a big screen TV. You don't mind waiting for anything while sitting there. All the staff us helpful & attentive. More
by Njbernardon
Employees Worked With
Other Employees :
Josh in media, Nick Dyer
October 23, 2025
Best experience I’ve ever had purchasing of leasing a vehicle. Bailey was very knowledgeable and created a smooth experience. vehicle. Bailey was very knowledgeable and created a smooth experience. More
by Spelletier033
Employees Worked With
October 21, 2025
Outstanding, professional, experienced and patient, my salesperson “Woody” is just the best. The service department is efficient and knowledgeable. This dealership keeps their promises and has competitive salesperson “Woody” is just the best. The service department is efficient and knowledgeable. This dealership keeps their promises and has competitive pricing. I wouldn’t go anywhere else for my vehicle More
by LaurieM
October 20, 2025
I had a great experience working with Serra Ford of Rochester Hills and Charlie Green. He made the buying process very simple and very fast. He was well prepared and had everything ready to go when I Rochester Hills and Charlie Green. He made the buying process very simple and very fast. He was well prepared and had everything ready to go when I arrived to pick up the car. I would definitely recommend Charlie and Serra Ford of Rochester Hills to anyone looking for a car. More
by fredschaard
Employees Worked With
Charlie Green
