Serra Honda Grandville - Service Center

Great service - as usual! Dwain was great in scheduling my car for service that was recommended and for adding an oil change and tire rotation. The car was done by the end of t Dwain was great in scheduling my car for service that was recommended and for adding an oil change and tire rotation. The car was done by the end of the day, as promised. If needed, Dwain had offered to set up a rental for the day, at a discount. I've done this several times and have always been happy. More

quick service response by Duane Scheller We had 24 hours to get many repairs done to my sons 2002 CRV. Duane Scheller made sure all the major and minor repairs were complete by 12pm the fo We had 24 hours to get many repairs done to my sons 2002 CRV. Duane Scheller made sure all the major and minor repairs were complete by 12pm the following day. I can't say enough about Duanes abilty to work with the mechanics, manage the workload and satisfy cusotmers on top of that with extra effort service. Duane understands customers and how satisfy their service requirements. Thanks Matt Reitter\616-915-9550cell More

oil change Efficient, quality service with friendly workers. I scheduled an oil change and contributed canned food items to a food drive, so the oil change was f Efficient, quality service with friendly workers. I scheduled an oil change and contributed canned food items to a food drive, so the oil change was free. More

My Honda Dealership!!! As I have a very busy schedule I I always schedule a service with Dwain . The help he provides me always makes me feel that I am important to him and As I have a very busy schedule I I always schedule a service with Dwain . The help he provides me always makes me feel that I am important to him and the dealership. More

Dwain Scheller provides service EXCELLENCE every single time I have been so pleased to work with Rivertown Honda for years, as I see them as a true partner in keeping my family vehicles safe and on the road. Dwa I have been so pleased to work with Rivertown Honda for years, as I see them as a true partner in keeping my family vehicles safe and on the road. Dwain Scheller takes the time to truly "understand" my needs as a repeat client, and consistently goes above and beyond to meet them. Dwain always greets me by first name, remembers previous conversations we've had and asks me about updates, etc. He truly cares about what is important to me as a client, which makes me feel comfortable returning time and time again. Service work is always done in a timely fashion, and done correct the first time. I continue to be thankful for Rivertown Honda's service excellence, every single time! More

The place to go. I needed to have my Honda serviced and took advantage of the $18.95 special as I have done before. There was no one in line and the car was ready bef I needed to have my Honda serviced and took advantage of the $18.95 special as I have done before. There was no one in line and the car was ready before I had hardly gotten into my second bag of complimentary pop corn. More

30,000 maintenance Dwain explained how necessary the maintenance was without being pushy. I'm extremely pleased with the service I have received from this dealership. In Dwain explained how necessary the maintenance was without being pushy. I'm extremely pleased with the service I have received from this dealership. In fact I am an hour away and make the drive knowing they have my best interest when it comes to my vehicle. More

Top-Notch! I had to service my CRV recently. I was a little nervous taking it into the dealer without my husband. I didn't want to be treated any different. From I had to service my CRV recently. I was a little nervous taking it into the dealer without my husband. I didn't want to be treated any different. From beginning to end I felt welcomed, equal, and respected. The service was quick. The staff was friendly and enjoyed chatting a little. I am super excited to find a dealership who treats you well. I don't wish for my car to break down anytime soon, but if it does happen I know where to go. :) More

Happy Experience I went to River Town with my 2005 CRV that I had purchased from them. I was having a problem and was really interested in looking into leasing a car. I went to River Town with my 2005 CRV that I had purchased from them. I was having a problem and was really interested in looking into leasing a car. I met Hannah Stelpstra she was a very wonderful sales person. We talked about what I was looking for and she has a tech drive my car and then talk to the service manager regarding the problem I was facing. My Honda was ten years old. I loved my Honda crv and wanted the very same thing with a few extras. After Hannah and I talked about lease or buy I found out what was wrong and decided to trade in my car on a new lease car. I could not be any more happy than I am now. I had a very nice experience at RiverTownHonda. More

very good I made an appointment, they took me in right away, service was done quickly,, service was explained when done, chekout was quick, and my car was waiti I made an appointment, they took me in right away, service was done quickly,, service was explained when done, chekout was quick, and my car was waiting inside and not in the 90 degree sun. More