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Serra Honda Grandville - Service Center

Grandville, MI

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234 Reviews

234 Reviews of Serra Honda Grandville - Service Center

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August 16, 2021

I have always appreciated the service I get at Serra Honda when it comes to service. Very rarely do I ever feel like I am getting "upsold" on services that I don't necessarily need. More

by phantom5251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
August 12, 2021

I love Serra Honda! I am always treated with kindness from start to finish. They explain everything that was done when they are finished with the service. More

by Angie P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody K.
August 06, 2021

Cami was professional, helpful and very friendly. My car needed a new battery. She checked the car history and found it was still under warranty. Also gave me her card and said to call with any question. Ve More

by Jocwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camo Foley
August 03, 2021

The last place I went to did not solve my van’s problem. Now, I have a specific diagnosis, and a van that starts! Thanks Dwain. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwain
July 31, 2021

My car and I always receive excellent service! Dwain is always on top of everything. I thank him so much for taking such good care of us! More

by mficeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
July 31, 2021

They've always gotten me right in. They explain the service plans very well. I like getting the email reminders for service. They don't try to add service on that I don't need. More

by yeahoo96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
July 31, 2021

I hand and Oil change and it was fast. All was great. Dwain Scheller Always does a great job. I’m glad to work with you all More

by Robert M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
July 29, 2021

Coulldnt ask for anything more, professional and impressed. Had an air condition problem and it was fixed the first time and submitted for warranty which was successful. More

by rodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal
July 29, 2021

Dwain was very enjoyable and professional to work with. The work was done well and was done on time. Apparently I need twenty five words. More

by bborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
July 20, 2021

Finally, an associate that is actually friendly! Very informative, tells me what I need with no high sales pressure. Thank you, Nathan Neubecker! (This guy needs a raise!!) More

by barbschuelke2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Neubecker