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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,289 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,289 reviews

November 04, 2025

Ashley is amazing no complaints took good care of me I will definitely be back More

by Neshasayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 03, 2025

Service was very good. The customer service I really appreciate. The servjce was timely also. More

by rblomax61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. McGee
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Nov 04, 2025 -

Serra Nissan responded

Thank you for your excellent review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and are glad to have had the pleasure of serving you. We hope that you will continue to choose our team for any future vehicle needs!

November 03, 2025

My husband took my car to the dealership. He said everything went well. Everything went well and the expenses were covered under the warranty. Great transaction. Provided same feedback via ph More

by jen4279
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
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Nov 04, 2025 -

Serra Nissan responded

Thank you for your positive review and for recognizing one of our awesome service advisors, Ashley! We appreciate you for choosing our team here at Serra Nissan, and are glad to hear about your excellent service experience. We look forward to earning your time and business in the future!

November 02, 2025

It was a very well professional environment! And the customer service was outstanding. I highly recommend. More

by Jmichelles205
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Lloyd
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Nov 04, 2025 -

Serra Nissan responded

Thank you for your great review, and for letting our team serve you and your vehicle needs! We are grateful for your time and business, and hope we can serve you again and deliver a truly 5-star experience!

October 30, 2025

Thanks Great service, great personnel I will bring my car next time I need it serviced. More

by pcgam
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Oct 30, 2025 -

Serra Nissan responded

Thank you for a great review about your vehicle's recent service! We appreciate the pleasure of your time and business, and are glad that all your service needs were addressed! We look forward to helping you in the future as well.

October 29, 2025

Fast wait time and good service Fast wait time and good service. Along with good communication More

by KMON5776
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Oct 30, 2025 -

Serra Nissan responded

Thank you for your great review, and for choosing our team at Serra Nissan for your vehicle's service! We are grateful to have served you, and are glad to hear about your experience. We hope to earn your time and business again in the future!

October 29, 2025

The service department was handled very professionally. The process was very easy and simple to get completed More

by alanmann0
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Oct 30, 2025 -

Serra Nissan responded

Thank you for trusting our team here at Serra Nissan with your vehicle's service, and thank you for your great review! We are very glad to hear about your convenient and stress-free experience, and we hope that you will visit us again for any future vehicle needs!

October 29, 2025

I was a bit disappointed about the price of the battery but if that fixed my problem, I’ll get over the disappointment. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Serra Nissan responded

Thank you for your review and your feedback regarding your service. We appreciate you choosing our team and hope that you were able to experience that top-notch service and worksmanship we pride ourselves on. Unfortunately there are some factors, such as pricing of parts, that are out of our control, but we appreciate your overall positive review!

October 25, 2025

$1600 for a four-cylinder tuneup is outrageous. I'll never go back to Sarah Nissan when they're gonna charge me that much. More

by ricky.walton
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Oct 25, 2025 -

Serra Nissan responded

We are sorry to hear that you were not happy with your recent service visit at SERRA Nissan. It is our understanding that your cost not only included the tune-up, but also replacements of all ignition coils and spark plugs due to a multi-cylinder misfire. While we do everything we can to get the best prices for our customers, some aspects, such as the cost of parts, are out of our control. Additionally, it looks like your vehicle is no longer manufactured by Nissan, so the OEM parts are more difficult and pricey to acquire.

October 19, 2025

It was a pleasant visit. The employees were very helpful and friendly. I was very satisfied with my visit. I love Serra Nissan my #1 dealers More

by NO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drey
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Oct 20, 2025 -

Serra Nissan responded

Thank you for your great review, and for trusting our team at Serra Nissan for your vehicle's service! We greatly appreciate the chance to serve you, and are glad to hear about your great experience. We look forward to serving you again in the future!

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