
Service Chevrolet Cadillac
Lafayette, LA
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Lisa Bbianchini was our salesman she was VERY kind and sweet.. since we are not computer savvy she helped us every step of the way. it was a great pleasure to meet her sweet.. since we are not computer savvy she helped us every step of the way. it was a great pleasure to meet her More
This is the third vehicle I buy from Service Chevrolet Cadilac within the last 4 years and have bought others in years past. I have also sent many people to buy vehicles at your dealership. With Sissy, wh Cadilac within the last 4 years and have bought others in years past. I have also sent many people to buy vehicles at your dealership. With Sissy, who is no longer there and Matt Miller, I have always had the best experience with no hassle and pushiness. I have always had great service on the Cadilac side with my wife's XT6, my daughters Blazer and have no doubt will be the same with my new ZR2. Mr Lee and the team on the Cadilac side are second to none. I always have a great and pleasant experience when bringing in my vehicles for service. On the Chevrolet service side is much different. I am a very busy person, and my time is very valuable. I do not want to be gaslit for hours (8:00am to 2:00pm) and then treated rudely when getting a loaner vehicle which I was told "not to rush him, that I was on his time". My grandma was slow, but she was 92 years old. It was like he was doing it on purpose. I also overheard one of the young ladies telling him afterwards, "you're not supposed to say it out loud". Being a VP/GM of a company, people building skills are much needed in this department. I let them know I had a VA appointment at 2:00pm when I arrived at 8:00am, which I was late for, and the VA clinic is just down the road. These appointments are very hard to get, and if missed, I could lose my VA benefits. If I was not being gaslit, could have gotten an Uber, no big deal. Did I mention that the reason for bringing in my new vehicle for service, when I left the dealership with my new ZR2 with 12 miles on it, the check engine light came on with 15 miles on it. I am not writing this being a Karen. If I was the GM of this company, I would want to know. I have heard this on the street many times and have also heard it within your on organization that the service on the Chevrolet side was not the best and don't expect things to get down in a timely manner. I get it, we are in different times and it's hard to find good workers, but common courtesy and respect is no excuse. More
I HAD A VERY GOOD SALESMAN MR. RODNEY C. BATISTE HE KNOW'S AND DID A GREAT JOB FOR ME .IF YOU NEED A CAR ARE TRUCK HE IS THE MAN AND HE WILL TAKE GOOD CARE OF YOU.GREAT JOB THANK'S RODNEY C. BATISTE HE KNOW'S AND DID A GREAT JOB FOR ME .IF YOU NEED A CAR ARE TRUCK HE IS THE MAN AND HE WILL TAKE GOOD CARE OF YOU.GREAT JOB THANK'S I LOVE MY NEW TRUCK.AND HAVE A BLESSED DAY More
Great selection, knowledgeable and friendly sales staff and great prices. Service Chevrolet had everything I needed in a truck and then some. Very happy with the purchase of my 2025 Chevrolet Silverado 250 and great prices. Service Chevrolet had everything I needed in a truck and then some. Very happy with the purchase of my 2025 Chevrolet Silverado 2500HD!! More
It was very easy from start to finish. The salesman, Des Bourgeois, helped me throughout the process and never made me feel pressured. He was very patient with me and what I was looking fo The salesman, Des Bourgeois, helped me throughout the process and never made me feel pressured. He was very patient with me and what I was looking for. He and his team worked with my bank to get the needed documents to them so that I didn't have to worry with everything. Upon finalizing the purchase and picking up my new car, I was taught about all the new upgrades that my car has, what Chevy offers, and how to keep up maintenance. I left a very happy, satisfied woman. More
Oran, my service advisor, was great and I would prefer to deal with him in the future. He was the bright side of the experience. I was told the chirping in my truck was coming from the thermostat and this deal with him in the future. He was the bright side of the experience. I was told the chirping in my truck was coming from the thermostat and this is what the paperwork states. The repair was quoted at $607. I opted to change the thermostat myself using an OEM replacement. This did not resolve the chirping, which means I would have paid $607 to do a 30minute repair for something that was not causing the issue. I reached out via the website and was supposed to receive a call from a service manager and never have. More
My car got damaged after bring kf to bw checked 3 times and after the damage was done the service manage said i did it then the peoplw in the body shop said it hqd to be a animal did Mr Andy kn the body and after the damage was done the service manage said i did it then the peoplw in the body shop said it hqd to be a animal did Mr Andy kn the body shop askes what kind of animal was that a bear. From the beganning all i want them to do is check the rubbing noise, but this and 4600 dollar later I hope its fixed. I purchased 3 cars in Seven years never had this problem they losted all my trust nothing go to say but sad. More
Finding and buying this car was the easiest most stress free experience I have had buying a car. My Dealer Lisa, and all the other personnel at Service were very professional. I drove two hours to get this free experience I have had buying a car. My Dealer Lisa, and all the other personnel at Service were very professional. I drove two hours to get this car from this dealership because they are better than my local dealerships. More