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Shaker's Family Hyundai
Watertown, CT
1,774 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,774 reviews
January 26, 2024
They were courteous, professional, friendly, and handled the paperwork and processing aspects of sale very proficiently. It was an excellent experience; really great people to work with. the paperwork and processing aspects of sale very proficiently. It was an excellent experience; really great people to work with. More
by R DiNino
January 25, 2024
John was very professional, personable and well prepared to answer any and all questions as he guided our transition from leasing to owning our 2021 Kona. He also helped expedite the end of lease servic to answer any and all questions as he guided our transition from leasing to owning our 2021 Kona. He also helped expedite the end of lease service department inspection and certification, as well as other elective work we requested. We were in good hands from start to finish. More
by ken
Employees Worked With
John Horner
Verified CustomerJanuary 22, 2024
This was the best dealership I have been to in a long time. Great staff that us very helpful. John was our salesman, Gio is the best tech guy and Jess is the finance lady. time. Great staff that us very helpful. John was our salesman, Gio is the best tech guy and Jess is the finance lady. More
by mgiamattei1013
Employees Worked With
John Horner
January 22, 2024
Shantelle, I’m immensely grateful for your assistance in choosing my dream car, the Ioniq 5. You’ve become my trusted advisor for all things automotive. Your ever-present smile, approachability, and easy-go choosing my dream car, the Ioniq 5. You’ve become my trusted advisor for all things automotive. Your ever-present smile, approachability, and easy-going attitude make the car-buying experience truly enjoyable! More
by Courtneymae1433
Employees Worked With
Shantelle Diaz
January 21, 2024
Easy process and welcoming. Waiting room is tight only one chair facing the tv this wouldn’t be a issue if the service was fast but it took 1.1/2hr.There is no monitor in waiting Waiting room is tight only one chair facing the tv this wouldn’t be a issue if the service was fast but it took 1.1/2hr.There is no monitor in waiting room so you can watch your car being worked on.There is complimentary water and coffee thank you for that. More
by dmarino575
Employees Worked With
January 21, 2024
Very friendly, service was prompt. Nice waiting area with coffee and snacks. Like the service video sent to my phone! Nice waiting area with coffee and snacks. Like the service video sent to my phone! More
by R.P.MISCHOU
Employees Worked With
January 20, 2024
Shantelle Diaz was on the case, the transaction was smooth and professional..and after sale issues were promptly resolved... I would do this again with these folks.. smooth and professional..and after sale issues were promptly resolved... I would do this again with these folks.. More
by ahrgees
Employees Worked With
Shantelle Diaz
January 19, 2024
Xavier was my sales person. He went above and beyond to help me get the car I wanted in a timely fashion. Highly recommend him and the dealership. He went above and beyond to help me get the car I wanted in a timely fashion. Highly recommend him and the dealership. More
by Tullymeyer
Employees Worked With
Xavier Hull
