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Shaker's Family Hyundai
Watertown, CT
1,774 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,774 reviews
January 17, 2024
Doors opened at 08:00 on time. Car was was input. Joe Hawley listened carefully input notes I brought with me directly into the service record. All went well. One observatio Car was was input. Joe Hawley listened carefully input notes I brought with me directly into the service record. All went well. One observation: Waiting area kitchen counter was un tidy and needed cleaning. More
by CLCOUTURE47
Verified CustomerEmployees Worked With
Joe Hawley
January 17, 2024
Great service! Smooth and easy process. Kyle was knowledgeable and respectful of our time and budget. Smooth and easy process. Kyle was knowledgeable and respectful of our time and budget. More
by joaniexlynnn
Employees Worked With
January 16, 2024
My wife leased a 2024 hyundai Tuscon. Kyle G was our salesperson. He was very knowledgeable and respectful of our time and budget. The entire experience from start to finish was smooth an Kyle G was our salesperson. He was very knowledgeable and respectful of our time and budget. The entire experience from start to finish was smooth and easy. Great service. More
by Miller24
Employees Worked With
January 14, 2024
Friendly, clean. Service repr went out of his way to be helpful. However I had to wait a month to get an appointment. Service repr went out of his way to be helpful. However I had to wait a month to get an appointment. More
by atclippercove
Employees Worked With
Service Dept not sales
January 13, 2024
I was dreading my car service because I figured it would be a long wait! I was completely wrong, it was great! My service representative was friendly and explained everything clearly. I loved that I go be a long wait! I was completely wrong, it was great! My service representative was friendly and explained everything clearly. I loved that I got a video of the technician working on my car. No sitting in the waiting room wondering "Have they started yet" My Service Rep. walked me to my car and even opened the door for me. Great experience More
by lmrothlein
Employees Worked With
Joseph Hawley
