
Shaker's Family Hyundai
Watertown, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I had an overall wonderful experience with having my car serviced here. I worked with Colby who was very professional and helpful when I asked for my car to be looked at, with a slew of issues. He ensured serviced here. I worked with Colby who was very professional and helpful when I asked for my car to be looked at, with a slew of issues. He ensured me he would make time for an appointment despite it being around the holidays and my worry of time constraints regarding needing a car for work/needing to transport my children safely. Colby communicated clearly and quickly with me on all aspects of my vehicle's issues and provided excellent customer service along the way. He was friendly, easy to ask questions to and was quick to respond. Colby was transparent and clear regarding work that needed to be done immediately, explained work he recommended but could be held off, and what he recommended for the future, which I appreciated. He worked as a liaison between myself and the service techs to supply information efficiently, as well as explain proceedings in detail. I am thankful for his help, knowledge of the services, and timeliness. It would be a pleasure do do work with him again in the future. More
Jordan was great. The car is excellent. Only complaint is we wanted $18k for trade-in. They offered $16 and then $17k. We sold the car for $20k in four days. It could The car is excellent. Only complaint is we wanted $18k for trade-in. They offered $16 and then $17k. We sold the car for $20k in four days. It could have been much easier. More
May was amazing and helped me find what I was looking for and in budget. I didn’t feel pressured at all and felt comfortable with her. Thank you! and in budget. I didn’t feel pressured at all and felt comfortable with her. Thank you! More
Paid 2,155 of my hard earned money to have my car fixed only to have it break down on me 3 days later. Shaker’s Family Hyundai said they couldn’t fixed the problem. All they wanted was for me to get my bro only to have it break down on me 3 days later. Shaker’s Family Hyundai said they couldn’t fixed the problem. All they wanted was for me to get my broken down car off their lot so they can rob someone else. Never again will I buy or have shakers Hyundai work on another car for me. More
Kyle, Jen and Julio are amazing people with work with. Will for sure refer and buy from them again. I love my purchase. Will for sure refer and buy from them again. I love my purchase. More
I got the service I requested for. Thank you Hyundai USA for the kind service provided to me Thank you Hyundai USA for the kind service provided to me More
It took 20 days to fix my car with no loaner available! ! I had to pay out of pocket for a rental car totaling over $1000. When I asked if I can get reimbursed through them the answer was “maybe, it’s not a ! I had to pay out of pocket for a rental car totaling over $1000. When I asked if I can get reimbursed through them the answer was “maybe, it’s not a guarantee though”. I’m still waiting to hear if I get my money back. Kristina Russell More
Consumer friendly, knowledgeable and professional staff. Impressive attention to detail. Cost competitive, state of-the-art dealership. Who could ask for more? Impressive attention to detail. Cost competitive, state of-the-art dealership. Who could ask for more? More