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Shaker's Family Hyundai

Watertown, CT

4.7
1,773 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly. That means: • Inviting you to compare our prices against other dealerships (We'll even give you an iPad so you don't have to do it on your phone.) • Customizing a finance plan to meet your needs • Just being all-around swell people We Are Not Salespeople. We Are Product Specialists. So we are experts on every vehicle we sell. And unlike salespeople, we're on salary, not commission. What does that mean for you? You can trust that you will get the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
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674 Straits Turnpike

Watertown, CT

06795

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Showing 1,773 reviews

December 31, 2023

The service technician was very nice and knowledgeable. Car was very clean after service. Also took tags off for me. More

by MORRISSEYK30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 02, 2024 -

Shaker's Family Hyundai responded

Thank you!!!!

December 31, 2023

Jordan was absolutely a pleasure to work with. Very helpful through the whole process. I recommend him to anyone! More

by john.mancinijr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
Jan 02, 2024 -

Shaker's Family Hyundai responded

Thank you so so much!!

December 31, 2023

All communication with Ondre was personable and well received. He stated that if we should any questions regards to the leased purchase give him a call. More

by roberta.a.hade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ondre Canzius
Jan 02, 2024 -

Shaker's Family Hyundai responded

Thank you so much for your kind words! Please do not hesitate to reach out with any questions!! Happy New Year!!

December 30, 2023

Took little while too get loaner but they did come threw ..Thank U very much More

by CHRISJOHN731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 02, 2024 -

Shaker's Family Hyundai responded

We're so sorry about the delay in the loaner car. We're thrilled to have regained your trust. Have a great day!

December 29, 2023

This is now my third great and consistent experience with this dealer. Kyle and everyone involved made it a seamless process. Thnx. More

by edgar2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Hull, Ondre Canzius, Shantelle Diaz, Jordan Hayes, Tiffany Norton
Jan 02, 2024 -

Shaker's Family Hyundai responded

Thank you soo much!!

December 29, 2023

I have had nothing but positive experiences on the three occasions I have visited the Watertown facility. Well-run operation from start to finish with a very courteous, friendly and professional staff. And More

by heyroofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, the valet, was the first person to greet me. Service desk rep was great.
Jan 02, 2024 -

Shaker's Family Hyundai responded

Thank you so much!! We look forward to seeing you :)

December 28, 2023

The problem was diagnosed quickly, explained well, and promptly corrected, for a reasonable price. I appreciated the video made by the mechanic working on the car. More

by johnfinnerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 28, 2023 -

Shaker's Family Hyundai responded

Thank you!! We're thrilled to hear that you enjoyed the video!

December 28, 2023

Professional staff and they where very helpful to my issue. Done job in timely manner More

by SMONTALBANO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Dec 28, 2023 -

Shaker's Family Hyundai responded

Thank you so much!!

December 28, 2023

Greeted quickly and efficiently. Service Rep kept me updated on the status of my vehicle. Provided video of service as well. More

by tbeaulieu70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 02, 2024 -

Shaker's Family Hyundai responded

Thank you!! We're glad to know you enjoyed the video. Have a great day!

December 28, 2023

My recent service at Shaker's Family Hyundai was out of this world. Mitch Hubert is the greatest service associate I have ever encountered. He made my experience quick, stress free, and one that I would More

by ANTHONY.MANCINI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
Jan 02, 2024 -

Shaker's Family Hyundai responded

Thank you so much! We'll be sure to pass along your kind words to Mitch! Have an amazing day.

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