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Shaker's Family Hyundai
Watertown, CT
1,771 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,771 reviews
Verified Customer
November 29, 2023
It was a wonderful experience, buying a car from shaker. Everybody was so helpful and we really enjoyed buying a car from them. Thank you very much. Everybody was so helpful and we really enjoyed buying a car from them. Thank you very much. More
by suzanallenmartin
Employees Worked With
Other Employees :
Xavier Hull, Ondre Canzius, Shantelle Diaz, Jordan Hayes, Tiffany Norton
November 28, 2023
We had a minor issue during the process of buying our 2024 Tucson but it was quickly resolved by our salesman John and his manager Charles. Thanks also to Jessica in finance who was personable and prof 2024 Tucson but it was quickly resolved by our salesman John and his manager Charles. Thanks also to Jessica in finance who was personable and professional. Gio did a great job explaining the technical features of the car. It was a pleasant experience from start to finish! More
by debkayoconnor
Employees Worked With
John Horner
November 26, 2023
Shantelle is a great communicator, has provided us with exemplary service. We will be happy to pass her contact info along to our friends and family! exemplary service. We will be happy to pass her contact info along to our friends and family! More
by ALEXBLYAKHER
Employees Worked With
Shantelle Diaz
November 22, 2023
Always satisfied with service. I cannot remember off hand the name of the person who helped me on 11/18/23 but very pleasant and knowleagable. I cannot remember off hand the name of the person who helped me on 11/18/23 but very pleasant and knowleagable. More
by MIKA7716
Employees Worked With
Do not know name of person who assisted me.
November 19, 2023
Shaker Family provided an excellent vehicle purchase experience! John Horner provided top notch knowledge and making my husband & I comfortable throughout the process! Making a purchase is a large step experience! John Horner provided top notch knowledge and making my husband & I comfortable throughout the process! Making a purchase is a large step and we felt his honesty and integrity helped us make our overall decision the right one for us. Another perk is having a dedicated associate (Gio) to walk us through our entire electronic features was amazing! I like that I can connect with him even after my purchase to ensure any questions I have are answered. I actually went back to their facility to purchase some special extras! Parts person (sorry can’t remember his name) was spot on for my needs and providing excellent service and knowledge! Overall experience - amazing!! More
by benhamr40
Employees Worked With
John Horner, Gio M.
