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Shaker's Family Hyundai
Watertown, CT
1,771 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,771 reviews
November 18, 2023
My experience with Shaker Hyundai was excellent. Professional but at the same time relaxed. If you stop in ask for John in Sales. He made the experience all the more enjoyable. This is my third Hyun Professional but at the same time relaxed. If you stop in ask for John in Sales. He made the experience all the more enjoyable. This is my third Hyundai, however my first experience with Shaker. It’s a bit of a drive for me, but was well worth it. More
by christinedecker565
Verified CustomerEmployees Worked With
John Horner
November 18, 2023
I was very impressed with the entire process from the test drive with Mayleen to the Finance Manager, I love my new Tucson! Thank you Shaker Hyundai. test drive with Mayleen to the Finance Manager, I love my new Tucson! Thank you Shaker Hyundai. More
by ristowus
Employees Worked With
November 18, 2023
I loved working with Xavier via email to settle on a deal as well as working with him in person. as well as working with him in person. More
by madipietro213
November 18, 2023
Shantelle was very organized and knew how to navigate me through the leasing process. she was very professional and kind. Shanelle was friendly too! through the leasing process. she was very professional and kind. Shanelle was friendly too! More
by Djjean517
Employees Worked With
Other Employees :
Gio explained the workings of the radio etc and carplay. Very professional.
November 17, 2023
Bought the car in July and have been back 3 times. The service technicians either don’t care or incompetent-probably a little of both. They’ve misdiagnosed the problem on each of the occasions (I bro The service technicians either don’t care or incompetent-probably a little of both. They’ve misdiagnosed the problem on each of the occasions (I brought it to another dealer to get a more accurate diagnosis) I brought it in. Bottom line stay away from here. More
by dmborges66
Employees Worked With
November 17, 2023
Shakers took the pressure out of shopping for a cat. They were honest and helpful without being pushy. I am loving my new Elantra and my purse does too with the gas money I am saving. They were honest and helpful without being pushy. I am loving my new Elantra and my purse does too with the gas money I am saving. More
by ERINAMA77
Employees Worked With
November 16, 2023
Very friendly and polite. They forgot to remove old sticker for when next service is due and replace w new one. Other than that seemed to be fine. They forgot to remove old sticker for when next service is due and replace w new one. Other than that seemed to be fine. More
by nbrenner3
Employees Worked With
Service Dept
November 16, 2023
I was so impressed with my Service Advisor named Colby and also Mitch. Colby made me feel like buying another vehicle from Shaker's Hyundai. He was so kind to me and really knows how to treat his custome and also Mitch. Colby made me feel like buying another vehicle from Shaker's Hyundai. He was so kind to me and really knows how to treat his customers! He is a new employee at Shaker's Hyundai and I told him he could be the Manager because he makes you feel happy for buying a vehicle at Shaker's Hyundai. More
by Ms. Bacote
November 15, 2023
My car is still not fixed & they do not know the issue. My car was in the shop for 12 wks. My car was in the shop for 12 wks. More
by tylerpoznick
