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Shaker's Family Hyundai

Watertown, CT

4.7
1,771 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly. That means: • Inviting you to compare our prices against other dealerships (We'll even give you an iPad so you don't have to do it on your phone.) • Customizing a finance plan to meet your needs • Just being all-around swell people We Are Not Salespeople. We Are Product Specialists. So we are experts on every vehicle we sell. And unlike salespeople, we're on salary, not commission. What does that mean for you? You can trust that you will get the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
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674 Straits Turnpike

Watertown, CT

06795

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Showing 1,771 reviews

November 02, 2023

The folks at Shaker were responsive, friendly and quite professional dealing with an out-of-state buyer. Not only did they provide the usual services, but they answered numerous questions - particularly ab More

by tgauthier21
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sarafian and Julia as well!
November 01, 2023

I must express my disappointment with my experience at Shaker's Family Hyundai. Not only did I wait longer than anticipated to take delivery of my vehicle, but I was further disheartened when I discovered More

by waterslidepanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John
November 01, 2023

Custeromer Service was the best. Mechanic was very friendly, knowledgable, and provided me with the information I needed. Unfortunately, after scheduling this over a month in adva More

by mariamcwaid
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember his name, but excellent service from him.
October 31, 2023

I came back to this dealership because my first experience was so good. I drove from Bridgeport. From the front desk girl to the financial person, everyone was very friendly and informative. More

by claudeevil
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Xavier and Gio were both GREAT! They were so patient and knowledgeable! Xavier sat with us and reviewed options to best suit our family. He listened to our needs and was very person More

by Sara Paolella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica & Gio, Xavier Hull, Ondre Canzius, Shantelle Diaz, Jordan Hayes, Tiffany Norton
October 31, 2023

Excellent service by the service department. Very professional and courteous staff. Easy drop off and pick up. More

by janestango
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mitch
October 29, 2023

Had the best experience at the dealership. Everyone was great, want to thank John our saleman and Gio for all their help More

by lclodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Horner and Gio
October 29, 2023

Not good, great sales but then salesman stopped helping with procedure for my purchase. Julia and Jess were amazing. But I wasn't given a rate on the loan by the salesman, not given correct purchase pri More

by TREE27
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gio was 5 stars in explaining the vehicle. Jess was 5 stars in our checkout process., Xavier Hull
October 29, 2023

I have always received excellent sales and customer service. It is a pleasure working with the people at Shaker's. More

by poohtrax
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Hull, Jordan Hayes
October 28, 2023

At first when they didn't contact me or answer the phone when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated More

by GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jow Hawley
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