
Shaker's Family Hyundai
Watertown, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The folks at Shaker were responsive, friendly and quite professional dealing with an out-of-state buyer. Not only did they provide the usual services, but they answered numerous questions - particularly ab professional dealing with an out-of-state buyer. Not only did they provide the usual services, but they answered numerous questions - particularly about the cross-state requirements of a car purchase. They stayed in touch over the week-plus time period from paying deposit, traveling to make the purchase, and then the pick-up days later. From top to bottom, a courteous, knowledgable group of people to work with. More
I must express my disappointment with my experience at Shaker's Family Hyundai. Not only did I wait longer than anticipated to take delivery of my vehicle, but I was further disheartened when I discovered Shaker's Family Hyundai. Not only did I wait longer than anticipated to take delivery of my vehicle, but I was further disheartened when I discovered that the vehicle had been damaged during this time, causing even more delays. While I understand that unforeseen issues can arise, this experience has been less than satisfactory. I hope the dealership can ensure a smoother and more efficient process for customers in the future. More
Custeromer Service was the best. Mechanic was very friendly, knowledgable, and provided me with the information I needed. Unfortunately, after scheduling this over a month in adva Mechanic was very friendly, knowledgable, and provided me with the information I needed. Unfortunately, after scheduling this over a month in advance, you did not have the part to fix the driver's side passenger door which I was also scheduled for and now have to come back. Also, your prices are very high for additional maintenance services, so I will be bringing to my local mechanic and pay half the price. More
I came back to this dealership because my first experience was so good. I drove from Bridgeport. From the front desk girl to the financial person, everyone was very friendly and informative. experience was so good. I drove from Bridgeport. From the front desk girl to the financial person, everyone was very friendly and informative. More
Xavier and Gio were both GREAT! They were so patient and knowledgeable! Xavier sat with us and reviewed options to best suit our family. He listened to our needs and was very person They were so patient and knowledgeable! Xavier sat with us and reviewed options to best suit our family. He listened to our needs and was very personable and engaging! I would highly recommend him! Gio took the time to go over all the cars features, answered questions and checked in throughout the time to see if I had any questions. He was very knowledgeable! They both were great to work with!! Highly recommend both employees. I also worked with Jessica in finance! She was also very personable and engaging! She went above and beyond to support us! Excellent job to all. More
Not good, great sales but then salesman stopped helping with procedure for my purchase. Julia and Jess were amazing. But I wasn't given a rate on the loan by the salesman, not given correct purchase pri with procedure for my purchase. Julia and Jess were amazing. But I wasn't given a rate on the loan by the salesman, not given correct purchase price and my brand new car had cuts in the seat and dash. More
I have always received excellent sales and customer service. It is a pleasure working with the people at Shaker's. service. It is a pleasure working with the people at Shaker's. More
At first when they didn't contact me or answer the phone when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated my worries. Highly recommend this place for Hyundai owners to get their maintenance done. Thank you, guys. More