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Shaker's Family Hyundai
Watertown, CT
1,772 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,772 reviews
October 28, 2023
At first when they didn't contact me or answer the phone when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated my worries. Highly recommend this place for Hyundai owners to get their maintenance done. Thank you, guys. More
by GA
Verified CustomerEmployees Worked With
Jow Hawley
October 28, 2023
This dealership has been, for me, one problem after another. I will never buy another car there and I think k I will go somewhere else for service. another. I will never buy another car there and I think k I will go somewhere else for service. More
by milech812
Employees Worked With
I dont know their names
October 27, 2023
I had a wonderful experience through the whole process of purchasing my new 2024 Tucson. purchasing my new 2024 Tucson. More
by ramos.lindsey14
Employees Worked With
October 26, 2023
The concern is on the customer. My wife and I felt that Xavier and the others were seriously in-tune with our concerns and needs, and expectations. My wife and I felt that Xavier and the others were seriously in-tune with our concerns and needs, and expectations. More
by agee1944
Employees Worked With
Gio, Julie and Jessica, Xavier Hull
October 26, 2023
Overall good service for two tire replacements. There was a very long wait though and I had to go back once I was close to home because my wheel lock key was not given back to me or placed in the c There was a very long wait though and I had to go back once I was close to home because my wheel lock key was not given back to me or placed in the car. Thankfully after a couple of minutes of them searching, they found it and gave it back to me. More
by DOMINIQUERUIZ17
Employees Worked With
N/a
October 24, 2023
I would never go back to Shaker's of Hyundai! My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their prope My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their property to access these vehicles. They do not take any responsibility for their neglect. I would advise no one leave their vehicles overnight at this company. They also mis diagnosed my vehicle in order to keep it overnight. If this never happened, I would have never left my vehicle. More
by devcamjj
Employees Worked With
Joe
