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Shaker's Family Hyundai

Watertown, CT

4.7
1,774 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly. That means: • Inviting you to compare our prices against other dealerships (We'll even give you an iPad so you don't have to do it on your phone.) • Customizing a finance plan to meet your needs • Just being all-around swell people We Are Not Salespeople. We Are Product Specialists. So we are experts on every vehicle we sell. And unlike salespeople, we're on salary, not commission. What does that mean for you? You can trust that you will get the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
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674 Straits Turnpike

Watertown, CT

06795

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Showing 1,774 reviews

October 03, 2023

They made you feel very welcomed from the minute you came through the door.The salesman John was a pleasure to work with. More

by deblou1974
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John
October 03, 2023

EveryoneI dealt with was friendly and courteous. They all tried to help me get the best deal. More

by Srobin222
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Xavier Hull
October 03, 2023

Very efficient with everything they do in every aspect and care about their customers.Thank you More

by BONILLAMARTHA02
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
October 02, 2023

Very impressive! ! From the moment I walked in, every staff member was friendly. Courteous and information. A real pleasure More

by HERLILLYNESS1
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Recommend Dealer
Yes
Employees Worked With
Ondre Canzius
October 02, 2023

Kyle and his staff made this transaction as simple as possible. He answered all our questions and had the paperwork ready for the transaction. Jessica in finance explained terms in detail and Gio i tec More

by bobmls444
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica in Finance and Gio in Tech support every knowledgeable in their trade
October 01, 2023

Took care of all my TSBs with a thorough explanation and accurate time estimate. Free wifi and keurig made the wait bearable! More

by Msgreen1130
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Recommend Dealer
Yes
Employees Worked With
Amy Smith, Joe in service — both excellent
October 01, 2023

Waisted my time there. 3 hours and they couldn’t get the recalls done. My car was perfectly fine and when I got out stop working, with battery issues but I was NOT informed More

by rdsosa
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Service department
Oct 03, 2023 -

Shaker's Family Hyundai responded

Hi there, We're truly sorry for the difficulties you faced during your recent visit. We apologize for the delay in completing recalls and the lack of communication regarding your car's battery issue. Your feedback is invaluable, and we're taking steps to improve our service. We understand the importance of your trust and hope for the opportunity to regain it in the future. Thank you for taking the time to share your concerns with us.

September 30, 2023

Great service and the they seemed to care about your time and vehicle. I wish that their on line scheduling was a lot more vaailable and accessible for times and changes More

by DONNAANDSTAN0
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Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
September 29, 2023

Brought my car in for service. Any greeted me in front of my car. Job well done by service and Amy explained everything. She’s super knowledgeable. More

by EBBY5
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Recommend Dealer
Yes
Employees Worked With
Amy in service
September 29, 2023

Good and honest people who are helpful and even when there is a mess up they are right there owning it More

by llamon1963
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Recommend Dealer
Yes
Employees Worked With
Did not
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