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Shaker's Family Hyundai
Watertown, CT
1,779 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,779 reviews
Verified Customer
October 01, 2023
Waisted my time there. 3 hours and they couldn’t get the recalls done. My car was perfectly fine and when I got out stop working, with battery issues but I was NOT informed 3 hours and they couldn’t get the recalls done. My car was perfectly fine and when I got out stop working, with battery issues but I was NOT informed while there. Bad customer service even though I called five times nobody answered, worse customer experience ever. More
by rdsosa
Employees Worked With
Service department
September 30, 2023
Great service and the they seemed to care about your time and vehicle. I wish that their on line scheduling was a lot more vaailable and accessible for times and changes and vehicle. I wish that their on line scheduling was a lot more vaailable and accessible for times and changes More
by DONNAANDSTAN0
Employees Worked With
Shantelle Diaz
September 29, 2023
Amy was wonderful, personable and friendly, yet professional. She explained each repair and thanked me for my patience. It was a positive experience start to finish. professional. She explained each repair and thanked me for my patience. It was a positive experience start to finish. More
by TOOTY1
Employees Worked With
Amy
September 29, 2023
At 69 years it was my first new car purchase (previously always private used sales) and first dealership interaction. The experience was excellent start to finish. I went through the Consumer Reports purc always private used sales) and first dealership interaction. The experience was excellent start to finish. I went through the Consumer Reports purchase program and that helped. Ondre was suiper from start to finish and he is an asset for the operation and he is evidently a very good bloke.. Not that I anticipate purchasing another new or used auto, but if so, I will definitely look early on at Shaker's offerings. Thanks much, MSP. More
by markprokop
Employees Worked With
Finance-Jessica(?), Gio - Flight training, Ondre Canzius
September 29, 2023
Brought my car in for service. Any greeted me in front of my car. Job well done by service and Amy explained everything. She’s super knowledgeable. Any greeted me in front of my car. Job well done by service and Amy explained everything. She’s super knowledgeable. More
by EBBY5
Employees Worked With
Amy in service
September 28, 2023
It’s clean, very organized, has a modern facility that’s pleasing to the eye. Personal is great and efficient. I would recommend this dealership to everyone. My only complaint is the distance and time to ge pleasing to the eye. Personal is great and efficient. I would recommend this dealership to everyone. My only complaint is the distance and time to get there. More
by Pelletier58
Employees Worked With
Not sure who they are and what they do.
September 28, 2023
Excellent service and very friendly! Very comfortable waiting area with plenty of beverages and snacks. Even though they were extremely busy my wait time was not bad. The best part was g Very comfortable waiting area with plenty of beverages and snacks. Even though they were extremely busy my wait time was not bad. The best part was getting a video of my car being serviced with recommendations that should be looked at. Thank you, Amy and James More
by sjpbasscat
Employees Worked With
Amy and James Service Department
