Sheehy Lexus of Richmond

Craig is the best and very professional. I only work with him. I’ve known him for a very long time. I only work with him. I’ve known him for a very long time. More

Michael was excellent to work with. I enjoyed speaking with him. He listened and made sure my requests were taken care of! I enjoyed speaking with him. He listened and made sure my requests were taken care of! More

Truly amazing service, from check in to picking up my vehicle! Top notch operation, outstanding IT support, and exceptional staff. We needed to leave our car for a couple days and the loaner vehicle set vehicle! Top notch operation, outstanding IT support, and exceptional staff. We needed to leave our car for a couple days and the loaner vehicle set up was seamless. Perhaps the best dealer service experience I have had in over 30 years. Khizer Ali was our customer service representative and kept us informed every step of the way. The service tech provided us with a video of our vehicle service that explained everything that was accomplished. We could not have been more pleased with the overall experience and actually look forward to our next maintenance interval!! More

Excellent staff and professional attention to clients One minor electrical connection required a quick return to service to connect the line for AC compressor. They were quick to correct. Wife found extr One minor electrical connection required a quick return to service to connect the line for AC compressor. They were quick to correct. Wife found extra time to shop the boutique and purchase collection items. Thanks for our first visit to Sheehy Lexus of Richmond. More

Sheehy Lexus did a wonderful job repairing my car, Kyle was my service advisor, she’s very professional, no complaints at all, thanks for the great service, keep up the good work. was my service advisor, she’s very professional, no complaints at all, thanks for the great service, keep up the good work. More

Sheehy Lexus of Richmond is the go to for us for buying and getting our cars serviced. Great people, waiting is very pleasant, and if it’s a big job they give you a very nice loaner. Wonderful place to do and getting our cars serviced. Great people, waiting is very pleasant, and if it’s a big job they give you a very nice loaner. Wonderful place to do business. More

The service department (Craig Taylor was my representative.) did a fantastic job!! They were able to repair everything on my vehicle in a short and reasonable time. representative.) did a fantastic job!! They were able to repair everything on my vehicle in a short and reasonable time. More

Sheehy Lexus was very willing and able to schedule my service the day I called. They did a thorough job and provided a video to update on the car's condition. A technician even answered a couple question service the day I called. They did a thorough job and provided a video to update on the car's condition. A technician even answered a couple questions as I was getting ready to go. More

Excellent service and particularly like cafe and choices there. Make me feel comfortable and appreciated there. Make me feel comfortable and appreciated More

In for yearly safety inspection - only minor bulb needed replaced and done in quick order while I waited in pleasant surroundings knowing how much time it was going to take. replaced and done in quick order while I waited in pleasant surroundings knowing how much time it was going to take. More