Sheehy Lexus of Richmond

The service writer name was Kyle and she was so kind and efficient please tell her thanks for the incredible service! Thank you Sheehy Lexus efficient please tell her thanks for the incredible service! Thank you Sheehy Lexus More

This dealership has gone downhill under the new ownership. My purchase of a vehicle from the sales person to the finance manager was very poor. When you bring it in for service which I do only beca ownership. My purchase of a vehicle from the sales person to the finance manager was very poor. When you bring it in for service which I do only because the vehicle is certified they Try upsell you hard. Annoying. My two friends who own Lexus’s feel the same way. After my free service run out I will never go there again. More

Pleasant surroundings, snacks and drinks available, low pressure salespeople, wonderful tech car advise, kind employees, positive attitudes from staff. pressure salespeople, wonderful tech car advise, kind employees, positive attitudes from staff. More

Brittany in customer service is the best representative ever. Very professional, courteous , knowledgeable and friendly. 10 out of 10 I highly recommend Sheehy Lexus for all car repairs and maintenance. ever. Very professional, courteous , knowledgeable and friendly. 10 out of 10 I highly recommend Sheehy Lexus for all car repairs and maintenance. More

Sheehy Lexus of Richmond has an outstanding service department. If you are deciding on a vehicle and it is at this dealership then make the decision to purchase here. department. If you are deciding on a vehicle and it is at this dealership then make the decision to purchase here. More

I’ve bought Lexus for >than 15 yrs because of the excellent service/ helpful staff! So much so that this is my 2nd SUV! excellent service/ helpful staff! So much so that this is my 2nd SUV! More

I actually enjoy going to Sheehy, everyone is very friendly and helpful, the service is great and I’ve always walked away satisfied and well informed. You can’t beat the drinks and snacks and plug ins friendly and helpful, the service is great and I’ve always walked away satisfied and well informed. You can’t beat the drinks and snacks and plug ins, etc for your computer. Also, our service advisor Harry Whittington is very attentive and informative. More

I was very pleased with my service advisor kalye and her hospitality and I was also pleased with my service as well hospitality and I was also pleased with my service as well More

Excellent customer service from the time I drove into the service lane to the time that I left.Staff that I encountered were very courteous. Brittany Sealey was very attentive. service lane to the time that I left.Staff that I encountered were very courteous. Brittany Sealey was very attentive. More

I had a great experience. Ms. Megan was excellent to work with very pleasant customer service. Daniel was excellent as well. . Lexus Dealership all the advisors really make yo Ms. Megan was excellent to work with very pleasant customer service. Daniel was excellent as well. . Lexus Dealership all the advisors really make you feel comfortable they really help you out. More