Shelor Toyota

Best Place to Puchase/Lease a Vehicle in Virginia! This most recent purchase marks the 12th vehicle in 18 years that we've bought from Shelor! Wouldn't go anywhere else! They make the buying experien This most recent purchase marks the 12th vehicle in 18 years that we've bought from Shelor! Wouldn't go anywhere else! They make the buying experience very comfortable and pleasant! We will be back! More

Great experience! I had a great experience here. Matthew was very helpful. He answered all my questions and I couldn't have asked for a better experience! I had a great experience here. Matthew was very helpful. He answered all my questions and I couldn't have asked for a better experience! More

wonderful help Help was so great, the mechanics did great job in repair. The repairs were completed in just a day. Shuttle service was real good also. Help was so great, the mechanics did great job in repair. The repairs were completed in just a day. Shuttle service was real good also. More

State inspection Excellent staff with professional knowledge added to ease of my service appointment......this type of extraordinary service is the very reason I purch Excellent staff with professional knowledge added to ease of my service appointment......this type of extraordinary service is the very reason I purchased my Toyotas from SHELOR !! More

Bad day turned around My son accidentally drained his transmission fluid instead of his oil and we did not figure it out until he went to drive off. Had to have it towed in My son accidentally drained his transmission fluid instead of his oil and we did not figure it out until he went to drive off. Had to have it towed in and the shop was quick to work it in, change the oil and refill the sealed transmission all for about half of what I was expecting. Great Job guys! You rock! More

The best car buying experience I could not describe a more perfect car buying experience than mine at Shelor Toyota. I had visited the dealership and talked with John Nixon in the I could not describe a more perfect car buying experience than mine at Shelor Toyota. I had visited the dealership and talked with John Nixon in the past but was not ready to purchase at that time. When the time came, I went back and John worked to find the exact Tacoma I was looking for, at a great price, all while I was out of town. John is very knowledgeable and genuinely cares about helping you out. I worked with Bryan Howe when financing. He was friendly and patient when talking to me about options I had. I never felt stressed or pushed into anything and the dealership/show room is a really nice environment. Shelor Toyota has great people working there and I would highly recommend them to anyone looking for a new Toyota! More

The easiest purchase ever!!! The best salesman ever, awesome financing, the best brand of trucks on the road, plus the best variety of options, styles, and colors to choose from! The best salesman ever, awesome financing, the best brand of trucks on the road, plus the best variety of options, styles, and colors to choose from! More

JAMES MONTGOMERY WAS VERY GOOD TO WORK WITH AND REALLY CARED THE ONLY PROBLEM WE HAD WAS HE WENT TO LUNCH WHEN OUR CAR WAS DONE, BUT THEY JUST CALLED HIM AND ALL WORKED OUT GREAT. THE ONLY PROBLEM WE HAD WAS HE WENT TO LUNCH WHEN OUR CAR WAS DONE, BUT THEY JUST CALLED HIM AND ALL WORKED OUT GREAT. More

Great Service Great professional and thorough Service. Vehicle service was started at appointment time and completed promptly while I waited. The waiting area was Great professional and thorough Service. Vehicle service was started at appointment time and completed promptly while I waited. The waiting area was clean and comfortable. After the service was completed the results were reviewed with me. Servicing vehicles is a process and Shelor Toyota has a refined process in place with the controls to manage it appropriately. More

Knowledgeable and hardworking Started out trying to build a Tundra with Ryan Wildman. After determining every option I wanted, he found one on the lot. Although it wasn't the exact Started out trying to build a Tundra with Ryan Wildman. After determining every option I wanted, he found one on the lot. Although it wasn't the exact color I wanted he pointed out the advantages to owning the color that was available. When I was unsure of that truck Ryan went out of his way to locate a different color truck that hadn't made it to the lot yet, just so I could see it and know I would be completely satisfied with my decision. Ryan did an excellent job explaining all the features on the truck, and made it clear if I had any questions I could stop by and he would go over them again. Since this is the first new vehicle I have owned in 15 yrs, I felt very comfortable with the experience and knowing the support for assistance is there if I need it. More