Shottenkirk Chrysler Dodge Jeep Ram Granbury

I want to thank Mr Allan from the bottom of my heart for all the attention he gave to us pls never change i wish they were more managers like u every were else i realy mean this thank you for all Mr Allan all the attention he gave to us pls never change i wish they were more managers like u every were else i realy mean this thank you for all Mr Allan and thankn you To all your team for all the wonderful service More

Highly recommend this dealership. Our experience was among the best in our long history of car buying. Our experience was among the best in our long history of car buying. More

Everyone from sales to managers and finances were very helpful and friendly. Great experience. I would recommend Shottenkirk Didge. helpful and friendly. Great experience. I would recommend Shottenkirk Didge. More

My Jeep was diagnosed and repaired with no issues or problems. This dealership consistently delivers me top notch service. problems. This dealership consistently delivers me top notch service. More

We are very happy with our new truck, especially with the sales consultant. Roy Bejjani, very attentive and respectful. We were just going to look at the trucks. He came to us and invited us to stop by to ch sales consultant. Roy Bejjani, very attentive and respectful. We were just going to look at the trucks. He came to us and invited us to stop by to check the prices. Thank you, Shottenkirk, and all the staff who served us, exceeding our expectations. An hour later, we left with our new truck. Thank you. More

Excellent service department. These guys kept me up to date on everything going on with my truck. Will definitely be back for all my maintenance as they gave me a schedule of what These guys kept me up to date on everything going on with my truck. Will definitely be back for all my maintenance as they gave me a schedule of what my truck needs and when. My whole interaction with the service advisors and even the service manager made me feel like they actually care and were there to help, not just sell me stuff. More

WAY over charged for a fuel filter/water separator change on my Jeep Gladiator Diesel. The part online at mopar is $62.75, I was charged $177.60 (RockAuto has the filter for $26.75). Total out the door, fo on my Jeep Gladiator Diesel. The part online at mopar is $62.75, I was charged $177.60 (RockAuto has the filter for $26.75). Total out the door, for labor and including a 2% surcharge for using a credit card $301.55 (how many people do you know that carry $300+ in cash to avoid up charge?). Never going back to this dealership. More

I drove for two hours to get there. The price on the web site was not even close to the price they gave when I was sitting in the showroom ready to buy. Went to another dealership and The price on the web site was not even close to the price they gave when I was sitting in the showroom ready to buy. Went to another dealership and bought a brand new gladiator nighthawk . Their loss not mine. Go shopping before you buy here. They were a waste of my time. More

Very professional service, will return. Will also recommend your dealership to my friends , and neighbors Will also recommend your dealership to my friends , and neighbors More

The service advisor was great! That’s why I gave the 5 star rating. However, they wanted approx $750 for main battery and auxiliary battery plus $200 for just bringing it in. I dec That’s why I gave the 5 star rating. However, they wanted approx $750 for main battery and auxiliary battery plus $200 for just bringing it in. I decided to replace the batteries myself. Both batteries would cost me $450 and 20 minutes of my time. When I picked up my car the battery voltage for the main battery it was showing was right where it should be. Nothing wrong with the main battery. Purchased the auxiliary battery for $200, paid them their $200 and saved $500. I do not mind being told something may need to be replaced soon, but I will not tolerate anywhere that tells me something is bad when it’s not. Then to overcharge that much is crazy. Honestly would go a long way to repair the damage to the Shottenkirk name. I guess they are not interested in doing that. Again, the service advisor was great!! The tech….not so much!! More