Shottenkirk Ford Jasper - Service Center

Kara is the best service representative I always ask for hee. Very nice and let's know of any problems for hee. Very nice and let's know of any problems More

I have always had good service with your company. I will always use you as long as I have a Ford. I will always use you as long as I have a Ford. More

Made an appointment on line, but wasn't in the computer, they took me anyway. they took me anyway. More

New tires - quick drop off and they brought my truck to my house when done. Perfect. my house when done. Perfect. More

I recently had my vehicle’s cooling system flushed here, and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patie and I couldn’t be more impressed with the outstanding service I received. Scott and Kara were incredibly responsive, attentive, and kind. They patiently answered all of my questions with professionalism, treating me with genuine care and respect throughout the entire process. Special thanks also to John, the mechanic who performed the cooling system flush on my car. He was extremely thorough, attentive, and did an excellent job. I could tell he really took pride in his work, and the quality shows. Their approach feels truly personalized — you can tell they genuinely care about their customers. I’m so grateful to my neighbor for recommending this place; it’s definitely a hidden gem. Thank you, Scott, Kara, and John, for your exceptional work and warm attitude. You’ve absolutely gained a loyal customer! More

Shottenkirk provides professional friendly service based on great customer service. The sales staff, finance staff and service department all listen to my needs. on great customer service. The sales staff, finance staff and service department all listen to my needs. More

Service with a smile. Friendly and helpful. Great customer service and always willing to explain the repairs that need to be done with no pressure sales. Friendly and helpful. Great customer service and always willing to explain the repairs that need to be done with no pressure sales. More

My service advisor Karen was great. I was waiting and it only took a short time for oil change - cabin filter and inspection. Needed new tires and got a very good price on them. Going I was waiting and it only took a short time for oil change - cabin filter and inspection. Needed new tires and got a very good price on them. Going back to have them installed. Only problem was making appointment was through a call center who told me there were no appointments available and dealership would call but they never told dealership. Had to use web based appointment system. More

Good service and review of vehicle. Kara as a service advisor rocks! Fair pricing also. Kara as a service advisor rocks! Fair pricing also. More

Staff is always courteous and provides info as necessary. They are always expedient regarding a timeframe, especially if you are waiting on your vehicle. I will return. They are always expedient regarding a timeframe, especially if you are waiting on your vehicle. I will return. More