Back

Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.9
298 Reviews

298 Reviews of Shottenkirk Honda Decatur - Service Center

Sort by
August 16, 2025

In my experience with the Shottenkirk Honda of Decatur service department, the service manager, Bill Marco,when above and beyond to insure that my vehicle was repaired correctly and made completely safe f More

by rogerholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Rigdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

August 13, 2025

The service was good I had no problems Ethan was very quick to help me and he did a good job More

by Marquisjones712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 11, 2025

All was good today also. Was just in Saturday for oil change and back today for recall work. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

August 09, 2025

Very thorough explanations, good customer service. Done in a timely manner and talon did a great job. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come! Mason Rigdon General Manager

August 06, 2025

The oil and filter change and tire rotation as well as a recall notice we're completed in a timely manner. The recall process was explained by the service manager and one of the technicians and my questions More

by FC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

August 05, 2025

Talon was phenomenal as he helped with service! Knowledgable and communicative to get things done in a timely manner. Thank you!! More

by realtorcarolshutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come!

August 01, 2025

Excellent service and friendly staff makes Shottenkirk Honda Decatur a great dealer. I will definitely return the next time my service is due. More

by ghostwriterjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come!

July 31, 2025

Everyone is very nice and explains what is going on with my vehicle. Talon is especially helpful and makes coming to the dealership enjoyable. More

by Avt16v1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2025

Mike Morris and his manager gave me great customer service and treated me with kindness. More

by Ben Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Shottenkirk Honda Decatur responded

Ben, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

July 29, 2025

Always good service and follow up on any issues. I remain satisfied with the sales and service department More

by Gcalhoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

2
...