Shottenkirk Honda Decatur - Service Center

Ethan Hamilton in the service department does a great job. Please recognize him for his customer service and as an outstanding employee. job. Please recognize him for his customer service and as an outstanding employee. More

I went for an oil change without an appointment and Micheal accurately timed my wait time to the minute. Thank you! Micheal accurately timed my wait time to the minute. Thank you! More

The service department is great, but the sales department is shady. They add an extra 3k to the price for paint, windshield and key replacement for one year. is shady. They add an extra 3k to the price for paint, windshield and key replacement for one year. More

The customer service was great. I was kept updated on services being provided. Staff was courteous. I was kept updated on services being provided. Staff was courteous. More

Very nice and open up on time clean sitting area came and notify me when done notify me when done More

We can not say enough about the treatment we received when our Odyssey from IL broke down near Decatur AL. Ethan got us a ride to pick up a rental and even helped us unload many bags into our rental! Our when our Odyssey from IL broke down near Decatur AL. Ethan got us a ride to pick up a rental and even helped us unload many bags into our rental! Our Honda was repaired and ready when promised so we could head home to Peoria IL! They all went above and beyond! We are so grateful for all the help! More

Talon, the service manager that helped me was fantastic. He was courteous and explained everything completely. He was courteous and explained everything completely. More

The service was great! It was completed sooner than I was told. I was asked if I needed anything since I chose to wait at the dealership. I was offered a ride anywhere an It was completed sooner than I was told. I was asked if I needed anything since I chose to wait at the dealership. I was offered a ride anywhere and also a pickup if I chose a ride. I opted to wait. I came prepared with a book. The waiting area was very comfortable with a good room temperature, not too hot and not too cold. The time flew by… More

Talon took great steps in making sure our family and I were well taking care of . He was professional, courteous and patient as we learned we had a major repair right before our vacation. He assured us were well taking care of . He was professional, courteous and patient as we learned we had a major repair right before our vacation. He assured us that everything would be taking care of and he provided excellent customer service. This young man is going places! More

The same outstanding service we have had with this Honda dealer location since we bought our first (of three) Honda in 2007. Without a doubt, their Service and Parts Departments are their best sales represe dealer location since we bought our first (of three) Honda in 2007. Without a doubt, their Service and Parts Departments are their best sales representatives. More