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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
306 Reviews

306 Reviews of Shottenkirk Hyundai Rome - Service Center

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October 03, 2023

Fast and efficient, took my time into consideration , very friendly, communication was great, love the snacks More

by 2cutebunny11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Oct 04, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

October 03, 2023

I was amazed at how fast the work was completed. I got the oil changed & tires rotated. When I saw the car pull up as completed, I thought that must not be my car. But, it was my car. I was very More

by Bama Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Holmstrom
Report | Print
Oct 04, 2023 -

Shottenkirk Hyundai Rome responded

Bama Girl, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Very helpful with my tire situation and made it reassuring that everything will be taking care of! More

by KINSEYRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McFall, Russ Barlow, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Oct 02, 2023 -

Shottenkirk Hyundai Rome responded

KINSEYRANDON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 28, 2023

Service was great and convenient for me to have my car serviced when it was needed. More

by ELYNN0570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Sep 29, 2023 -

Shottenkirk Hyundai Rome responded

ELYNN0570, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 28, 2023

They were very fair and honest with me. I appreciate that. They assessed the situation and let me know what they found out. I appreciate their help very much! More

by kivester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Sep 29, 2023 -

Shottenkirk Hyundai Rome responded

kivester, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 26, 2023

Great customer service! My oil change was completed in under an hour which was great! More

by ibmissib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Sep 27, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 25, 2023

Good working people they try doing what I need done I like the people y’all got working More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McFall, Russ Barlow, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 26, 2023 -

Shottenkirk Hyundai Rome responded

Alan, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 25, 2023

They go out of their way to understand your vehicle and situation, and adresss the pertinent issues in a fair, honest, and timely manner. They are very friendly More

by YahsDaughter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
Report | Print
Sep 27, 2023 -

Shottenkirk Hyundai Rome responded

YahsDaughter40, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 25, 2023

Always a pleasure doing business with you guys , thanks for all you do for us More

by BBURNS1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brandt, Bryan McFall, Russ Barlow, David Kay, Cheryl Cooper, Chris Holmstrom, Trevor Quinn
Report | Print
Sep 26, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 23, 2023

Dealership use to be Heritage since change over many improvements have been made. I use service dept and so far spot on. More

by HDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Chris Holmstrom
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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