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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
544 Reviews

544 Reviews of Shottenkirk Hyundai - Service Center

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August 04, 2024

Michael and the mechanic did a great job. Michael explained it well and the mechanic followed through! More

by FRAZIER1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service dept.
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Aug 13, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 04, 2024

I appreciate the friendly, efficient, professionalism I received at Shottenkirk. I was checked in quickly, I was asked multiple times if I needed anything. I was in and out quick, and able to use the wir More

by MRDAVID
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
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Aug 13, 2024 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

August 04, 2024

I appreciated the technician's ability to keep me informed. explained what was found for a need for an additional service needed. More

by eagledancing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember name
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Aug 13, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 03, 2024

Poor communications with this dealership throughout the service event. Lack of accountability on multiple levels. More

by RONNHARRIS
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Huynh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Payton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
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Aug 08, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

August 01, 2024

Severe lack of knowledge about the issue that was never resolved. 730am appointment means no one will look at the vehicle for an hour. Pawned issue off for the selling dealer to resolve. Poor customer serv More

by ryarbrough13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
July 31, 2024

Amy and Michael walked me through every part of a complicated service problem. They could not have been more helpful. More

by FSCANLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy, Michael
Report | Print
Aug 01, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 30, 2024

Was successful in getting an appointment. David worked with me to resolve the issues. Recall work was completed. Was unable to get fan issue to present while in shop. More

by jeanneatencio
Recommend Dealer
Yes
Employees Worked With
David in service
Report | Print
Jul 31, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 29, 2024

I live 40 miles away and pass 4 dealerships to get to them. I love the service they provide and do not mind making the drive. More

by jmrjosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Charron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 26, 2024

Mike in the service department did an excellent job. His professional and friendly attitude, along with his attention to detail, made my experience very satisfactory. I appreciate his dedication and eff More

by alexxanderdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Report | Print
Jul 29, 2024 -

Shottenkirk Hyundai responded

alexxander, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 26, 2024

Michael was great and repair went well. The communication process was better than expected as well More

by JNJACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jul 29, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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