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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
544 Reviews

544 Reviews of Shottenkirk Hyundai - Service Center

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July 20, 2024

I had an appointment but waited 3 & 1/2 hours to be told nothing could be done because a part had to be ordered! The issue with my car was told to the Service Tech when the appointment was made so the part More

by adrialanta
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
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July 20, 2024

Great service! Took much less time to complete than I expected! Advisor Amy was great! More

by DONNALYNN916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy - service advisor
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Jul 22, 2024 -

Shottenkirk Hyundai responded

DONNALYNN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

July 12, 2024

I still haven’t received my new license plate for our new purchase almost a month ago More

by DANTORRENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Charron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

June 30, 2024

Our service tech was very helpful to us and explained all we needed to do to keep our car updated. More

by donnawright2299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 04, 2024 -

Shottenkirk Hyundai responded

donna, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 21, 2024

Great customer service, no hassle with price, and the car was beautifully clean when I picked it up. More

by LAURAM563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Shottenkirk Hyundai responded

LAURA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 19, 2024

Great service and David was great help. He made everything short and simple and was keeping me informed about my vehicle. Thank you David More

by bonaccip31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jun 20, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 19, 2024

Great service and friendly help! comfortable waiting area! Every thing I look for in a dealership. More

by BECKYJBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severice Department
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Jun 20, 2024 -

Shottenkirk Hyundai responded

BECKY, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai!

June 19, 2024

The service representative was extremely helpful and kept us informed as the service progress. I was a little disappointed that it took 1 hour 40 minutes to perform the basic first service. More

by DVD.FULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
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Jun 20, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit,

June 18, 2024

Getting my vehicle serviced here is always a pleasure. The staff is friendly and helpful, and the service is always completed quickly but thoroughly. There are 2 other dealerships closer to my house, but More

by lynne.watters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
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Jun 20, 2024 -

Shottenkirk Hyundai responded

lynne, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

June 18, 2024

You guys not do anything on my truck and The lights you guys need to fixed More

by edtreecare
Recommend Dealer
No
Employees Worked With
You guy’s need to fixed my truck. I pay a lot off money to you guys. And you need to fixed the electric brakes
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