Shottenkirk Hyundai - Service Center

Amy was my service advisor ad could not have been more courteous, professional and informative. I felt the pricing was reasonable . I found the waiting area ( though I dropped my car off and left) very c courteous, professional and informative. I felt the pricing was reasonable . I found the waiting area ( though I dropped my car off and left) very clean, bright, comfortable with a nice array of snacks and coffee available. My car is running great now! More

The staff was very professional and knowledgeable from the phone scheduling of my appointment to in-person interaction. the phone scheduling of my appointment to in-person interaction. More

Fast and efficient service without any aggressive sales. The team sets clear expectations for time of service. The team sets clear expectations for time of service. More

They were very efficient. They explained everything they thought needed to be done on my car and were not pushy in trying to get me to do it all. They explained everything they thought needed to be done on my car and were not pushy in trying to get me to do it all. More

Glee did an excellent job of covering all the service issues that I came in to have addressed. In addition, she found a couple of service alerts that would be taken care of on a subsequent visit she sch issues that I came in to have addressed. In addition, she found a couple of service alerts that would be taken care of on a subsequent visit she scheduled for me. Service at this dealership has continually improved over the years. Very happy with the service area and we are looking for our 4th Hyundai. More

I had a great experience with Bryan at Shottenkirk Hyundai dealership. Everyone was super friendly and showed excellent care for each customer. Hyundai dealership. Everyone was super friendly and showed excellent care for each customer. More

This dealership gave me an appt in one day. I had to wait for awhile but the woman who helped me was Amy. Very professional, kind. And knowledgeable. She could not have been nicer. It was a ple I had to wait for awhile but the woman who helped me was Amy. Very professional, kind. And knowledgeable. She could not have been nicer. It was a pleasure working with Amy and this dealership. I could not get an appt at my Kennesaw dealership for 6-8 weeks. This is totally unacceptable. More

I brought my car in for its 8000mi service 2 weeks ago. Suddenly I got the check engine oil light come on so I brought it back. The first woman I spoke to was extremely dismissive and rude. When I explaine Suddenly I got the check engine oil light come on so I brought it back. The first woman I spoke to was extremely dismissive and rude. When I explained I needed my car for a road trip, the woman got huffy and puffy with me like I was an inconvenience. She told me I wouldn’t be seen because I didn’t have an appointment. When I provided the paperwork for the appointment 2 weeks ago, she blew me off and told me Michael was the one who assisted me last time and he’d have to do it again. When Michael came over and assisted me, he was understanding and kind. It only took him 30 minutes to realize it was a parts problem causing the oil to leak and was able to fix it for me without the attitude.Michael is the only reason I’ll be returning. More

The representative Glee was very helpful and made sure I was comfortable during the wait for my car service. I took a test drive in a new vehicle while I was waiting for my car. Service performed on time was comfortable during the wait for my car service. I took a test drive in a new vehicle while I was waiting for my car. Service performed on time and Glee found that my vehicle had a couple of service alerts that would be taken care of on my next visit. More