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Shottenkirk Hyundai - Service Center
Canton, GA
544 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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544 Reviews of Shottenkirk Hyundai - Service Center
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April 27, 2024
Greeted at door by service advisor. We went over service to be performed. He explained extra costs involved. Took pictures of my vehicle and kept me informed. Very professional We went over service to be performed. He explained extra costs involved. Took pictures of my vehicle and kept me informed. Very professional. He got me checked out and walked me to my car for inspection. Excellent service. Keep up the good work. More
by JETURNER6221
Verified CustomerEmployees Worked With
Young male service advisor. Can’t remember name.
April 26, 2024
Really pleased with how I was greeted and taken care of. They did a great job. Glad I bought the extended care package, as I will be back for 7 years! They did a great job. Glad I bought the extended care package, as I will be back for 7 years! More
by L Dittman
Employees Worked With
Brandon
April 26, 2024
I bought a certified used Santa Fe from Kennesaw with only 38k miles and surprisingly, within a month of ownership, the engine light came on. I tried repeatedly to contact Kennesaw to take it in for the only 38k miles and surprisingly, within a month of ownership, the engine light came on. I tried repeatedly to contact Kennesaw to take it in for the repair but got no response from them, their sales team, managers or anyone. I was so frustrated with the whole situation so I reluctantly took it to Shottenkirk Hyundai. I was promptly assisted and dealt with Amy Shook and her knowledge, experience, communication and expertise was top knotch. Although they kept my car for nearly a month, they put me up in a new courtesy car which was a nice perk that I didn't have to fight for. Keep up the good work Amy More
by neverdull1970
Employees Worked With
Amy Shook
April 25, 2024
Sales team did not use high pressure tactics and the vehicle was offered at a fair price from the start. Ammar was a pleasure to work with. vehicle was offered at a fair price from the start. Ammar was a pleasure to work with. More
by CUNNINGHAM1985
Employees Worked With
April 22, 2024
Long wait times on account of 2 technicians being out. Also realized that they no longer honor the protection plan we bought for the car 2 years ago that is still under warranty. Do NOT trust them when it Also realized that they no longer honor the protection plan we bought for the car 2 years ago that is still under warranty. Do NOT trust them when it comes to protection plans. More
by moulikpuja27
Employees Worked With
Glee Hobbs
April 22, 2024
***Beware*** Took my vehicle in for a battery replacement. The actual process of calling ahead to get a price quote, as well as having my vehicle brought back to have the battery replaced was pre replacement. The actual process of calling ahead to get a price quote, as well as having my vehicle brought back to have the battery replaced was pretty seamless. When I went to pay for the service, they informed me that they charge a 3% fee if I pay by credit card. They are passing along the 3% "merchant fee" to their customers. This is their right, but it's also my right to advertise this business practice to everyone so that consumers can make educated decisions on where to take their business. After writing a Google Review making people aware of it, Tim Huynh replied and asked me to call him because he wanted to "make things right" (you can go read the Google Review if you like). I don't know why he asked me to call him, because when I called him, all he could keep saying was that they charge a 3% fee. Yeah,.. I know. More
by retownes
Employees Worked With
April 21, 2024
I made an appt for recall work. I went and you didn’t have the pieces. Even though I made sure to ask if you did when I made the appointment. I was told that you had the pieces f I went and you didn’t have the pieces. Even though I made sure to ask if you did when I made the appointment. I was told that you had the pieces for the recall. So you completely wasted my time. More
by gpguerrero2003
Employees Worked With
Service
April 21, 2024
These guys are amazing, however when I came back from my last visit my steering wheel was shaking during my return even though I asked them do the rotation and balance which I belived that was done.Somethin last visit my steering wheel was shaking during my return even though I asked them do the rotation and balance which I belived that was done.Something went wrong! I will call them back. More
by YAVKURTUSA
Employees Worked With
