Shottenkirk Hyundai - Service Center

Decent experience, just a little too long for oil change and tire rotation. Excellent communication from service check in associate. and tire rotation. Excellent communication from service check in associate. More

Amy worked to ensure all of my upgrades were handled properly and got the vehicle finished before expected. properly and got the vehicle finished before expected. More

Took my 21 Sonata in for its 30,000 mile service on the 14th of March. I had noted in the previous week or so the battery was getting weak.(I did not mention this to them until I was checking out) After tw 14th of March. I had noted in the previous week or so the battery was getting weak.(I did not mention this to them until I was checking out) After two hours at the service center they said it was ready. The issue for the extended time was the battery was dead and they had to jump the vehicle off. They had good news and bad news!! The good news was the battery was still under warranty!! The bad news, the battery TESTED in the 60% range so they could not replace it under warranty?? (Keep in mind this battery will not start the car). So I have filed a complaint with Hyundai Motor Company about the issue while in the mean time I carry a jump box with me to start my car the majority of the time now, even though I have a battery that tested it was good enough for me to leave the service center and that the vehicle was outside running and not to shut it off until I got home. (Note: I drove it 40 miles home and when I arrived I shut it off and it would not restart). Epic fail Hyundai!! I bet if it was NOT under warranty they would have wanted me to purchase a battery from them!! I gave three stars only because everything upon until now for both vehicles we have purchased there had been wonderful. More

Michael provided efficient, timely, and friendly service for my Santa Fe Sport vehicle I was very happy with the service done. for my Santa Fe Sport vehicle I was very happy with the service done. More

Service was fine, Team friendly. Waiting room clean and comfortable and offered snacks. Coffee and water. Waiting room clean and comfortable and offered snacks. Coffee and water. More

Hyundai USA has a maintence capacity problem expérienced @ the dealership. This is not a Dealer issue @ the dealership. This is not a Dealer issue More

Staff was friendly and office is clean Loved the experience that's it and I wrote this because I had to complete 15 words Please stop forcing people to write log review For example my review wa experience that's it and I wrote this because I had to complete 15 words Please stop forcing people to write log review For example my review was only two words "Friendly staff" More

The young man who handled me in the service department was excellent and very helpful. was excellent and very helpful. More

Michael Wilcox was very helpful He communicated all information regarding the visit and was very helpful. He was the best Representative I have . He made the visit a success. information regarding the visit and was very helpful. He was the best Representative I have . He made the visit a success. More