Shottenkirk Nissan Katy - Service Center

Faith, the service advisor was courteous and very helpful. Service waiting area was clean and comfortable and stocked with single cup brewed coffee, plus other complimentary beverages.. overall very helpful. Service waiting area was clean and comfortable and stocked with single cup brewed coffee, plus other complimentary beverages.. overall very satisfied with the service quality of this dealership. More

Tristen was my service advisor, answered all of my questions, gave advice and did not rush me through. I appreciated his honesty and friendly nature. They have a very good service department. questions, gave advice and did not rush me through. I appreciated his honesty and friendly nature. They have a very good service department. More

Me encanta porque son muy amables especial El Que me atendió Martin siempre Muy Cortez y presentó a ayudarme gracias atendió Martin siempre Muy Cortez y presentó a ayudarme gracias More

I bought my Nissan there and I’ve taken it there for maintenance at least twice. They have always been professional and courteous. I will definitely go back there for service. maintenance at least twice. They have always been professional and courteous. I will definitely go back there for service. More

Service Department has always been very helpful and respectful, I am very happy with this dealership respectful, I am very happy with this dealership More

Bought 2 vehicles at the same day. Go back for all the service to deal with Mario Compean. He has always taken the time to listen and stay in communication with us to help with the con Go back for all the service to deal with Mario Compean. He has always taken the time to listen and stay in communication with us to help with the continued maintenance on both of our Nissan vehicles. We have a Titan with 102k miles and a Murano with 81k. Both vehicles are awesome and we will continue to work with Mario. We don’t have to be worried about things not being done on time or things being done we didn’t want to. He is always friendly and polite. He gives accurate time frames of the Maintenance and always delivers. Vehicles are cleaner than we bring them in. More

Fue exelente trato con Martin exelente persona es un placer tenerlo en tu empresa es una persona muy especial para todos es muy importante tener personas como el tan eficientes y muy responsables en su placer tenerlo en tu empresa es una persona muy especial para todos es muy importante tener personas como el tan eficientes y muy responsables en su trabajo y con las personas merecedor de un valor más More

Great place i bought my truck here and bring it in for service when needed. The staff is very helpful and explain everything very well. service when needed. The staff is very helpful and explain everything very well. More

I like this location, and service is finished in a reasonable time. Service advisors are very friendly and professional. Waiting room has a large TV, chairs, free coffee. Prices recently went up on oi reasonable time. Service advisors are very friendly and professional. Waiting room has a large TV, chairs, free coffee. Prices recently went up on oil changes, and they are quite expensive now, so I definitely don't like that, and with that extra cost, there's nothing extra added/offered. The one important thing missing from service is the complimentary car wash that the other Nissan dealerships offer with service. More

Excellent Service from Martín! I had a fantastic experience with Martín as my service advisor. He was professional, knowledgeable, and truly went above and beyond to make sure eve I had a fantastic experience with Martín as my service advisor. He was professional, knowledgeable, and truly went above and beyond to make sure everything was clear and taken care of. He kept me informed throughout the process and made the entire experience smooth and stress-free. It’s rare to find someone who is both efficient and genuinely cares about the customer. Thank you, Martín, for your outstanding service—I’ll definitely be coming back! More