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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.2
587 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 587 reviews

August 23, 2025

Great facility and staff. Kept informed about the vehicle progress.got in and out in good time. More

by daniel030655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Aug 23, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 23, 2025

The sales and finance team at Shottenkirk Toyota were patient, friendly, and professional. I appreciate the time they took to answer all my questions. More

by Danette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Tyree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gomez - Finance Manager
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Aug 23, 2025 -

Shottenkirk Toyota San Antonio responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota San Antonio! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 22, 2025

Very disappointed. Are nickel & diming us for service!!! Will not use them again. Charging $25 for raking car in for service. First and last time I will do this. Thi More

by Angelina Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Shottenkirk Toyota San Antonio responded

Angelina, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please contact us at (210) 526-2851 and ask for one of our managers.

August 22, 2025

Knowledgeable, Caring, and interested in making sure client understands options and car diagnostics and timeframes More

by pinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt only with James Greene and NOT Christian Ayala. I give James 5 stars
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Aug 22, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 21, 2025

Excellent service. Kind. Attentive. Great accommodations. great attention to detail and always a pleasant experience. More

by jeromewhitson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 20, 2025

Had a nice appointment with my car everything went good people were nice I had no problem. More

by Melvin Holton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur, Stopper
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Aug 20, 2025 -

Shottenkirk Toyota San Antonio responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 20, 2025

I bought my Tundra there when the dealership was still Alamo Toyota. and I will keep going there to Shottenkirk Toyota to have my truck serviced. More

by vjohn2547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Night
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Aug 20, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 20, 2025

Excellent service - trust JJ as my service rep - have used him since Albert retired a few years ago More

by lsampson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz service rep ⭐️⭐️⭐️⭐️⭐️
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Aug 20, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for choosing Shottenkirk Toyota San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 19, 2025

Base on my on experience Mr Joey Castillo help me his excellent customer service made my day I feel he went above and beyond and not only that but any person that work their had a positive kind attitude More

by Alokargloriasarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 18, 2025

I had a great experience purchasing my preowned car here. The staff were professional, friendly, and made the process very smooth without any pressure. They provided clear information, answered all my questi More

by Yi Zhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Meurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Gascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for choosing Shottenkirk Toyota San Antonio! Please let us know if we can be of any more assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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