Shottenkirk Toyota San Antonio

Very efficient and helpful, knowledgeable about The trailhunter easy to deal with. Friendly help and accommodating .thanks for everything trailhunter easy to deal with. Friendly help and accommodating .thanks for everything More

Fast service, and Great customer service. Will definitely refer friends and family management and David Munoz are Great!! Will definitely refer friends and family management and David Munoz are Great!! More

On time at 0700. Immediate contact with advisor. Fast service. Pleasant and knowledgeable advisor. Did not push for more business but only what was needed. Immediate contact with advisor. Fast service. Pleasant and knowledgeable advisor. Did not push for more business but only what was needed. More

It was easy to make an appointment for my 10k service but it seemed especially busy when we arrived. There was some difficulty figuring out where to go, A woman employee walking by was especially help but it seemed especially busy when we arrived. There was some difficulty figuring out where to go, A woman employee walking by was especially helpful in finding a service rep [apparently the guy assigned to me wasn’t there) and also helped me figure out where my car was when service was done. It did take,almost 2 hours which was actually about what I had originally expected instead of the much shorter time I was told. All in all service was good, the service rep was friendly and professional. I think my next visit will go much more smoothly. More

My service advisor Rod Herrera is the reason I keep returning to this dealership. I purchased three of my last Toyota’s here and Rod provides excellent customer service care of my vehicles and is very returning to this dealership. I purchased three of my last Toyota’s here and Rod provides excellent customer service care of my vehicles and is very professional.. More

Communication was great from setting appt, checking in & checking out was prompt & friendly. Overall pleasant experidnce checking out was prompt & friendly. Overall pleasant experidnce More

Shottenkirk Toyota has been doing an excellent job on my service check ups. The technicians do a thorough job with their assessments during their multi check inspection. My service advisor, JJ, is very prof service check ups. The technicians do a thorough job with their assessments during their multi check inspection. My service advisor, JJ, is very professional and informative. He follows through; whatever my concerns are. More

Justin E. made the process easy and fun. Excellent customer service. Mr. Garcia was great, too. made the process easy and fun. Excellent customer service. Mr. Garcia was great, too. More

Mr. JJ Saenz, Service Advisor at Shottenkirk Toyota of SA, once again has earned 10/ 10. JJ is always very professional and definitely kind and friendly. His vast knowledge is truly amazing. He is trus SA, once again has earned 10/ 10. JJ is always very professional and definitely kind and friendly. His vast knowledge is truly amazing. He is trustworthy and an excellent listener. Plus, he is extremely patient. JJ always keeps me updated on the status of my car. Without a doubt, JJ is "a detail person". I am always impressed with the personalized service that I receive from JJ. I highly recommend JJ to all of my family and friends. I nominate Mr. JJ Saenz for "Toyota Service Advisor of the Year". Shottenkirk Toyota of SA is very fortunate to have JJ in their Service Department. P.S. I have been a customer of Alamo Toyota/ Shottenkirk Toyota for 31 + years. Your dealership has serviced four of my vehicles over 31 + years ( 1 Camry, 2 Avalons and 1 Honda ) ! Thank you! More

Representative from the dealer initiated contact regarding an open recall. Appointment was made the following business day to take care of the issue. Simple process. Staff were very professional. regarding an open recall. Appointment was made the following business day to take care of the issue. Simple process. Staff were very professional. More