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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.2
587 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 587 reviews

July 21, 2025

Super service always we always come here great staff great service great price no words More

by Ruminarox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Shottenkirk Toyota San Antonio responded

Wow—thank you for the incredible feedback! We truly appreciate your continued loyalty and are thrilled to hear that you always have a great experience with our team at Shottenkirk Toyota. Providing top-notch service at a great value is what we strive for, and it's awesome to know it keeps you coming back. We look forward to seeing you again soon!

July 20, 2025

Sales Consultant Adrian was respectful of our time and made what is usually a frustrating process very efficient. He gained our trust and respect and made the transaction very smooth. More

by Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian-Sales Consultant , Dave-Finance, Rosa Saldaña
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Jul 25, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience! We're so glad to hear that Adrian made the process smooth, efficient, and respectful of your time. Earning your trust and making the experience as stress-free as possible is exactly what we aim for at Shottenkirk Toyota. We truly appreciate your business and look forward to serving you again in the future!

July 19, 2025

Excellent service Have been there before. Will return again. Very professional staff and facility. Good job More

by Markbyrd901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for your kind words and continued support! We’re glad to hear you’ve had consistently excellent experiences with us. Our team at Shottenkirk Toyota takes pride in providing professional service in a welcoming environment, and it’s great to know that stood out to you. We look forward to seeing you again soon!

July 16, 2025

Service Rep Kaitlyn has great customer service. She did an awesome job taking care of her customer. Thank you! More

by Joecatahay.afrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Jul 25, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for the kind words! We're so glad to hear that Kaitlyn provided you with such great customer service — she truly cares about making sure every guest feels well taken care of. We appreciate you choosing Shottenkirk Toyota and look forward to seeing you again soon!

July 16, 2025

I was very pleased with my service My advisor Carol Ann Higie was very helpful and knowledgeable and friendly. I would highly suggest Shottenkirk Toyota for all vehicle service. I will always do business w More

by vrichmond48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Ann Higie
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Jul 16, 2025 -

vrichmond48 responded

I was very pleased with my service my advisor Carol Ann Higie was very helpful and knowledgeable and friendly I would highly recommend suggest Shottenkirk Toyota for all vehicle service. I always did business with them they also gave me a military discount.

July 14, 2025

James Greena is my advisor. He is the best! I can always count on him to keep me updated. I trust him fully with my truck. Thank you James! More

by Waggintails11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Greene
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Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words and for recognizing James! We're lucky to have him on our team, and it's wonderful to hear how much you value his communication and care. Knowing you trust him fully with your truck means a lot to all of us. We'll be sure to share your appreciation with James—he’ll be thrilled to hear it. We look forward to continuing to provide you with the same great service every time!

July 14, 2025

Pete has been doing a great job always making sure we’re taking care of when we go More

by Hectormondragon48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Gascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
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Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for the great feedback! We're so glad to hear that Pete consistently takes care of you and ensures everything goes smoothly during your visits. His dedication to our customers truly makes a difference, and we’ll be sure to pass along your kind words. We appreciate your continued support and look forward to seeing you again soon!

July 13, 2025

My family and I have been bringing our cars in for years. We’ve always received good service and never felt rushed in making decisions. Hearing music play throughout the building while I wait is fairly new, More

by Monica Barba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz
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Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your continued trust and loyalty over the years! It means a lot to us that you and your family choose Shottenkirk Toyota San Antonio for your service needs. We're especially glad to hear that you’ve consistently felt well taken care of and never rushed in your decisions—that’s exactly the kind of experience we strive to provide. We’re also happy you enjoyed the music throughout the building! It’s a newer addition, and it’s great to hear it added a little something extra to your visit, even with your earphones on. We look forward to welcoming you back next time!

July 13, 2025

My first service appointment for my new car was performed quickly. I received a text notification about what was done. The service rep was very professional and accommodating. The waiting chairs are comfo More

by gulf4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donivan Baldwin
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Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience! We're so glad to hear your first service visit went smoothly and efficiently. It's great to know our team kept you informed and that your service advisor was both professional and accommodating. We’re also happy you found the waiting area comfortable—we want every part of your visit to be a positive one. We truly appreciate your feedback and look forward to seeing you at your next visit!

July 12, 2025

The service department is great. Easy to schedule with. Quick and efficient. And they communicate really well about your car and the timeline. More

by Julie.carter005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
Report | Print
Jul 12, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for the kind words! We’re thrilled to hear that you had a positive experience with our service department. We strive to make everything as smooth and efficient as possible for our customers, and it’s great to know that our scheduling, communication, and turnaround time met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

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