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Shottenkirk Toyota San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.2
588 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 588 reviews

July 12, 2025

The service department is great. Easy to schedule with. Quick and efficient. And they communicate really well about your car and the timeline. More

by Julie.carter005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
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Jul 12, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for the kind words! We’re thrilled to hear that you had a positive experience with our service department. We strive to make everything as smooth and efficient as possible for our customers, and it’s great to know that our scheduling, communication, and turnaround time met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

July 12, 2025

Outstanding service provided by all members of Shottenkirk Toyota SanAntonio. They worked together as a team! Exceptional!🇺🇸❤️ More

by Cdmainz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Pavlicek
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK SOLANO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Oliveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Chaito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I came in contact with
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Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our team at Shottenkirk Toyota San Antonio provided you with outstanding service and worked together to make your visit exceptional. Your feedback means a great deal to us, and we’ll be sure to share your comments with the entire team—they’ll be proud to know their efforts made such a positive impact. We truly appreciate your support and look forward to serving you again in the future!

July 12, 2025

Great service with professional attention to details. Lobby was clean. Customer service great. Thank you. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for the great feedback! We're glad to hear you received professional, detail-oriented service and that you enjoyed our clean and welcoming lobby. Providing excellent customer service is always our priority, and we truly appreciate you taking the time to recognize the team's efforts. We look forward to seeing you again soon!

July 11, 2025

Everyone was very nice especially Mr JJ Saenz was very helpful thank you very much for your great service More

by laurahugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Saenz
Report | Print
July 11, 2025

Very efficient and great staff. I’ve been traveling for over a month from Florida from FL, GA, SC,NC,VA,MD, DE,NJ, PA, OH, IN, IL, IA, NE, Co, NM, and TX, so far. My maintenance n More

by Dont have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for sharing your experience! We’re glad to hear that you had a positive interaction with our staff and that we could help take care of your maintenance needs during your travels. It sounds like quite the journey across the country! We’re happy we could make your stop here a smooth and efficient one. If you need anything else along the way, don’t hesitate to reach out. Safe travels as you continue your adventure!

July 10, 2025

Service representatives are courteous, polite, and respectful. I commend the timely efficiency in completing the work done on my car. It was a pleasure doing business with Shottenkirk Toyota. More

by ReelFishOn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
July 09, 2025

Art was fantastic at Toyota! Helped me as soon as I pulled into the center and explained everything is great detail! It’s hard to find good customer service but he did an excelle More

by Vannie16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jul 09, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for the wonderful review! We're thrilled to hear that Art took such great care of you and made your visit a smooth and informative experience. Providing excellent customer service is what we strive for, and we’ll be sure to share your kind words with Art and the team. We truly appreciate your support and look forward to seeing you again!

July 09, 2025

They are happy and willing to help you . I went for an oil change and was out in less than 40 minutes. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Martinez
Report | Print
Jul 09, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for the 5-star review! We're thrilled to hear that your visit for an oil change was quick and that our service team made a positive impression. Providing fast, friendly, and efficient service is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!

July 05, 2025

Fast and friendly service, courtesy ride home. Always good service at this location! Michael Dean More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2025 -

Shottenkirk Toyota San Antonio responded

Hi Michael, Thank you so much for the great review! We're thrilled to hear that you consistently receive fast and friendly service, and that our courtesy ride made things even more convenient. We truly appreciate your loyalty and look forward to seeing you again soon!

July 04, 2025

Bennett was my advisor and he was very professional and got me on the road in 25 minutes. More

by jjerfurth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett
Report | Print
Jul 07, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for the great review! We’re glad to hear that Bennett provided you with professional service and got you back on the road quickly. We’ll be sure to share your kind words with him. We appreciate your business and look forward to seeing you again!

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