Shottenkirk Toyota San Antonio - Service Center

My service advisor Rod Herrera is the reason I keep returning to this dealership. I purchased three of my last Toyota’s here and Rod provides excellent customer service care of my vehicles and is very returning to this dealership. I purchased three of my last Toyota’s here and Rod provides excellent customer service care of my vehicles and is very professional.. More

Communication was great from setting appt, checking in & checking out was prompt & friendly. Overall pleasant experidnce checking out was prompt & friendly. Overall pleasant experidnce More

Shottenkirk Toyota has been doing an excellent job on my service check ups. The technicians do a thorough job with their assessments during their multi check inspection. My service advisor, JJ, is very prof service check ups. The technicians do a thorough job with their assessments during their multi check inspection. My service advisor, JJ, is very professional and informative. He follows through; whatever my concerns are. More

Mr. JJ Saenz, Service Advisor at Shottenkirk Toyota of SA, once again has earned 10/ 10. JJ is always very professional and definitely kind and friendly. His vast knowledge is truly amazing. He is trus SA, once again has earned 10/ 10. JJ is always very professional and definitely kind and friendly. His vast knowledge is truly amazing. He is trustworthy and an excellent listener. Plus, he is extremely patient. JJ always keeps me updated on the status of my car. Without a doubt, JJ is "a detail person". I am always impressed with the personalized service that I receive from JJ. I highly recommend JJ to all of my family and friends. I nominate Mr. JJ Saenz for "Toyota Service Advisor of the Year". Shottenkirk Toyota of SA is very fortunate to have JJ in their Service Department. P.S. I have been a customer of Alamo Toyota/ Shottenkirk Toyota for 31 + years. Your dealership has serviced four of my vehicles over 31 + years ( 1 Camry, 2 Avalons and 1 Honda ) ! Thank you! More

Representative from the dealer initiated contact regarding an open recall. Appointment was made the following business day to take care of the issue. Simple process. Staff were very professional. regarding an open recall. Appointment was made the following business day to take care of the issue. Simple process. Staff were very professional. More

This dealership always treats me and my vehicles great. I always admire the work they do and appreciate their high level of communication. I always admire the work they do and appreciate their high level of communication. More

JJ is the best service advisor. He really takes care of the clients. Great people skill!!! He really takes care of the clients. Great people skill!!! More

Thank you for great customer service and support through the entire process. Shelby kept me informed the entire time, great experience!!! the entire process. Shelby kept me informed the entire time, great experience!!! More

JJ Saenz, my service advisor was very attentive. He explained the services that would be performed. He kept me updated on the progress of the service appointment. Very professional. He explained the services that would be performed. He kept me updated on the progress of the service appointment. Very professional. More

Great and efficiente service. Oil, filter change and multi point inspection took only 46 minutes Oil, filter change and multi point inspection took only 46 minutes More