Shrewsbury Volkswagen - Service Center

I came into the dealership to get my plates and registration.Jordan offered to do the first service check on my car while I was there and I accepted.Within 20 minutes my plates were on, the car was registration.Jordan offered to do the first service check on my car while I was there and I accepted.Within 20 minutes my plates were on, the car was serviced and washed.Jordan,like the other people I had already dealt with did not disappoint. He could not have been more professional or nicer. I love this place !!! More

My first VW was a new 1968 and I have owned/leased Rabbits, Sciroccos, GTIs, Jettas, R32, and currently own a 2011 Golf TDI and lease a 2010 Wolfsburg Jetta from Shrewsbury VW. Over the years my VWs h Rabbits, Sciroccos, GTIs, Jettas, R32, and currently own a 2011 Golf TDI and lease a 2010 Wolfsburg Jetta from Shrewsbury VW. Over the years my VWs have been serviced by dealers from Maine to California. Since 1989, Shrewsbury VW has exclusively serviced my VWs. From regular maintenance to replacing a blown engine in my 1983 Scirocco, I can honestly say that Shrewsbury's commitment to customer service is unmatched from coast to coast. I always got an appointment that fit my schedule and either Brian or Jordan kept me appraised of how they were progressing with servicing my VW. Thanks guys! I also want to thank Mike Colella who helped with leasing the Wolfsburg Jetta for my daughter. Over the 23 years I have been a Shrewsbury VW customer staff members have come and gone; but, the customer service has always been courteous, honest, and responsive in helping me buy and maintain my VWs. Fahrvergnügen is alive, well, and a core philosophy at Shrewbury VW, check them out and see! More

Great Service Center representatives. Brian Bainum and Jordan Fuhri are a pleasure to work with. Always a smile and they know their stuff. I cannot speak highly enough of these two gentlemen. Jordan Fuhri are a pleasure to work with. Always a smile and they know their stuff. I cannot speak highly enough of these two gentlemen. More

People are nice and friendly. The problems with my car were fixed efficiently and explained to me clearly everytime for the several services I had there. were fixed efficiently and explained to me clearly everytime for the several services I had there. More

Brought my VW Cabrio in for service. The car had a difficult problem to diagnose and it was causing alot of fustration. Once Anthony got involved with the car he worked very hard to solve the problem difficult problem to diagnose and it was causing alot of fustration. Once Anthony got involved with the car he worked very hard to solve the problem. He stayed in contact and let me know what was going on with the car and the efforts that were being made to solve the problem. As a result of his efforts the car has been fixed and I am satisfied with the service I received. Thank you. More

My years of experience with Shrewsbury Motors has been great from my salesman to the best service department ever. Everyone is very friendly and bends over backwards to help you. I would recommend anyone great from my salesman to the best service department ever. Everyone is very friendly and bends over backwards to help you. I would recommend anyone looking for a car to go there for the experience of a life time. All my service appointments have been done in a very timely matter which is very important to me. Thanks so much, Diane Konrad More

The service staff @ Shrewsbury Motors are ALWAYS courteous, efficient, and accommodating. From appointments to shuttle service, they always deliver the BEST service each and every visit. courteous, efficient, and accommodating. From appointments to shuttle service, they always deliver the BEST service each and every visit. More

My wife and I have both bought vehicles (pre-owned Tiguan and a '10 Jetta) from Max at Shrewsbury VW. The customer service was excellent, and we both got what we wanted with no hassle or haggling. Since then and a '10 Jetta) from Max at Shrewsbury VW. The customer service was excellent, and we both got what we wanted with no hassle or haggling. Since then, the service staff has been exceedingly helpful and nice in keeping our cars up and running. We both have recommended this dealership to friends interested in buying a Volkswagen and would do so again. More

Always a good experience dealing with this dealership. I have leased a VW for almost 6 years now and will continue. Everyone is pleasant and helpful. have leased a VW for almost 6 years now and will continue. Everyone is pleasant and helpful. More

Each and every time I call for service on my car the person on the other end of the phone is personable & friendly. They recognize my name and my car and inquire with audible concern as to the reason fo person on the other end of the phone is personable & friendly. They recognize my name and my car and inquire with audible concern as to the reason for my call. I have always gotten the requested service time that is most convenient for me. Upon arrival the men at the service desk are very friendly, recognize me and let me know that the car will be ready as soon as possible. The "break room" is comfortable with coffee and tea available and provides free WIFI as well. Being at the dealership is not like being held hostage, it is an anxiety free visit every time. We purchased the car at this dealership as well and that experience was easy breezy! I love my car and I know that it is in good hands. I trust the dealership and the technicians that "care" for my car. More