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Shults Resale Center of Dunkirk
Dunkirk, NY
677 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield.
Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000.
With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 677 reviews
February 26, 2019
Best truck i never knew i wanted I went into Shults on a whim just because i was bored with my old truck. I test drove a few smaller half-ton trucks that didn’t really spark my intere I went into Shults on a whim just because i was bored with my old truck. I test drove a few smaller half-ton trucks that didn’t really spark my interest, since I’ve owned diesels all my life. Jason spent pretty much half of a work week trying to find a truck that suited what “I thought I wanted”. Luckily, scrolling through the Jamestown inventory one day, I found the one. Within 45 minutes Jason had it on the way, fueled up, and ready for me to take it, even being the day before I traveled home to Missouri for Thanksgiving. Above exceptional customer service from the entire Shults group through the several days i was in the office. Even weeks after making my purchase, several employees have sent messages checking up on my new truck and just seeing how I’m doing in general. No matter where I’m at, Shults will always be my first choice in looking for a quality vehicle with even higher quality people to work with! More
by Jake.hotop
Employees Worked With
Jason Ackerman, Jim Heenan
February 26, 2019
Great! Shults did everything they could to get me in a vehicle I wanted and around the price I could afford. They have been great to work with! Very helpful Shults did everything they could to get me in a vehicle I wanted and around the price I could afford. They have been great to work with! Very helpful More
by Brooke86
Employees Worked With
July 15, 2016
Awsome!!!!! Jennifer DePasquale,I want to thank you so much for helping me find a car,Your great,you work great with people very important.in this kind of busines Jennifer DePasquale,I want to thank you so much for helping me find a car,Your great,you work great with people very important.in this kind of business.Hope you sell more cars,your a top notch Salesperson. Thanks to all the great people there. More
by mary mary
Employees Worked With
Jennifer DePasquale, Mike ??
July 09, 2016
Great experience!! Had a great experience working with Jen D... She helped me start my credit and my 1st car officially on my own!! I would recommend anyone to go see he Had a great experience working with Jen D... She helped me start my credit and my 1st car officially on my own!! I would recommend anyone to go see her!! She rocks!!! I will def go back when I am ready for a new vehicle again!!! More
by HB1990
Employees Worked With
Jennifer Depasquale
June 10, 2016
I will go back to them when I'm looking for another vehicle It took some time, but they work with me and gave me a great deal. They were a pleasure to work with the salesman Alex work very hard. I will go back It took some time, but they work with me and gave me a great deal. They were a pleasure to work with the salesman Alex work very hard. I will go back to them when I'm looking for another vehicle keep up the good work. Thank you More
by Grumpy
Employees Worked With
Alex Zdrojewski
June 08, 2016
Very friendly employees Went in to purchase a good quality used vehicle. Didn't feel pressured at all to buy a vehicle. Very friendly people to deal with.Got what I wanted fo Went in to purchase a good quality used vehicle. Didn't feel pressured at all to buy a vehicle. Very friendly people to deal with.Got what I wanted for my used vehicle. I purchased a 2015 Chevy Silverado wanted a couple things added to it and they worked with me on that,it all came out great! I would definitely recommend this dealer to anyone wanting to purchase good quality used vehicle. More
by Tim Martin
Employees Worked With
Alex and Steven
March 11, 2016
Fantastic Service! Jennifer DePasquale helped us find exactly what we were looking for, a used vehicle with low miles and a reasonable price tag. The team even stayed a Jennifer DePasquale helped us find exactly what we were looking for, a used vehicle with low miles and a reasonable price tag. The team even stayed an hour-and-a-half past closing to get our deal finished so we could take our new car home! We've purchased 4 vehicles from Shults now, and every one has been a great experience. Plus, the service department at Shults Resale Dunkirk can't be beat. More
by Marc and Jessica
Employees Worked With
Jennifer DePasquale
March 09, 2016
New car Great service did everything she could to get me in the car that I wanted at a reasonable price would definitely recommend to a friend and will come b Great service did everything she could to get me in the car that I wanted at a reasonable price would definitely recommend to a friend and will come back for next purchase. More
by Sidneyalicia
Employees Worked With
Jennifer depasquale
March 04, 2016
Used car shopping made extremely easy!!!! Jenn D at Shults Resale is definitely the one you want to deal with. I walked in, told her what I was looking for, how much I could afford and where I Jenn D at Shults Resale is definitely the one you want to deal with. I walked in, told her what I was looking for, how much I could afford and where I wanted my payments to be. Literally 20 mins later I was test driving my 2011 GMC Acadia. Before the test drive was over I talking numbers and making a deal. I am so happy with my experience at Shults and Jenn and I will now shop no where else when car shopping. You have a lifetime customer. Thank you!!!! More
by Ellyn
Employees Worked With
Jenn D
January 27, 2016
Heather's New Car After totaling my car, Mike and Jesse were very helpful with assisting me for finding a very nice new car within my price range that ended up being ni After totaling my car, Mike and Jesse were very helpful with assisting me for finding a very nice new car within my price range that ended up being nicer than the car I totaled. More
by Heather91
Employees Worked With
Mike, Jesse, Alex
