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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
674 Reviews
Call Service Center (626) 879-2966

674 Reviews of Sierra Chevrolet of Monrovia - Service Center

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January 06, 2024

My experience with this dealership has been great! I’m thrilled to have found this dealership! Edwin, Victor, Zach, Nick, Andy and John have all been extremely helpful and great to work with! Thank More

by johnm25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy, Nick, Victor, Zack, Tyler
Report | Print
Jan 07, 2024 -

Sierra Chevrolet of Monrovia responded

John, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

January 05, 2024

Marvin was very good. However, communication with him was very difficult. First, his name was not on the option for the service advisor list when I tried to call the offic More

by DocDenZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 05, 2024

Great customer service, I've been a long term customer over forty years. Joe, Marvin, Tanya and John and Jeremey do a great job. More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for leaving Joe, Marvin, Tanya, John and Jeremy this positive review! We are glad to hear that they took great care of you and your automotive needs. We are honored by your continued business with us here at SIERRA CHEVROLET OF MONROVIA for over 40 years. We look forward to continue serving you and your future automotive needs for many more years to come.

January 04, 2024

Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Sierra Chevrolet of Monrovia responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team consistently takes excellent care of you and provides you with thorough and efficient service. We appreciate your continued business with us here at SIERRA CHEVROLET OF MONROVIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 01, 2024

Mavin is a very helpful guy guided me step by step without any problem though the process More

by ZZD102383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Sierra Chevrolet of Monrovia responded

Providing quality and efficient service is so important to us here at SIERRA CHEVROLET OF MONROVIA and we are glad that Marvin's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and guided you step by step through the process without any problems. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 31, 2023

I had never taken a car to get serviced before but Tanya Ruiz was very patient and quick with checking me in and getting my car in line for service. More

by st
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Sierra Chevrolet of Monrovia responded

St, Thank you so much for leaving Tanya this fantastic review! We are glad to hear that Tanya took great care of you and your automotive needs. We are happy to know that she was very patient. We hope to see you again the next time your vehicle needs service.

December 24, 2023

I have nothing to say, I I have nothing to say, I have nothing to say, More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 22, 2023

Jeremy from Service was very informative and updated my on time frame and got what I needed for my car. More

by wilsons0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
Report | Print
Dec 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us! We are glad that Jeremy got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 22, 2023

They were very prompt, courteous, and efficient. I come all the way from Ontario to use their services. More

by BMROOFING09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave us this wonderful review! We are honored that you make the drive from Ontario to visit us here at Sierra Chevrolet of Monrovia, and we are thrilled that our team provided you with quality and efficient service during your recent visit. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

December 22, 2023

The service department is amazing Mervin not only works hard for you, he also works with you!!! A1 service. More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing positive feedback on Marvin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Marvin provided for you. We look forward to your next visit!

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