Back

Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
674 Reviews

674 Reviews of Sierra Chevrolet of Monrovia - Service Center

Sort by
November 17, 2023

Very fast and diligent employees! Got quoted a 2 hour wait for an oil change and only ended up waiting a little over 30 minutes. Couldn’t have asked for a better experience! More

by ELYSHAKAIFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much! We're delighted the value of our team's efforts and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

November 16, 2023

Marvin explained the 15,000 miles service and charges very clearly. He also quickly arranged my ride home within a minute! Later, Marvin called to inform me that my car was ready and arranged for my rid More

by PCHAN388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

November 12, 2023

Joe and John and Jake and the gang always do such great work! Truly appreciate the customer service. More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Sierra Chevrolet of Monrovia responded

ChevGuy, thanks for taking a moment to share positive and encouraging feedback about Joe, John, and Jake! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

November 10, 2023

Friendly service. . estimated wait time was about right. Enjoyed my experience there and will definitely be going back for future services. More

by terevz02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 10, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your trust in our service team! We're happy your service advisor provided you with a pleasant and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

November 10, 2023

Always a great experience with this dealership. The only place I will take my Chevy. Thank you!! More

by GHATZENBELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake North, Terry Quinn
Nov 10, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the love! We're thrilled you always enjoy working with our team at Sierra Chevrolet for your automotive needs. We hope to be of service to you for many more years to come!

November 10, 2023

Tanya Ruiz was incredible, I would go back because of her and John the service manager More

by dnpryu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Sierra Chevrolet of Monrovia responded

That's a really great review of Tanya and John and they totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels this holiday season, from all of us at Sierra Chevrolet!

November 09, 2023

Tanya is very accomodating and helpful. Very friendly staff. Love this dealership! Would highly recommend! More

by TCSTOEHR727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cesena
Nov 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your positive review! We sincerely appreciate your assessment of Tanya and our service team, and we hope that you'll think of us the next time you have any automotive or Chevy needs. Safe travels this holiday season!

November 08, 2023

Very helpful and responsive service. I was able to find out the status of my vehicle quickly. More

by arthur14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you, Arthur! We're pleased you had a great service experience with us, and that your service advisor was available for any of your questions. We appreciate your kind words and look forward to seeing you at your next visit!

November 07, 2023

I brought in my Saturn Aura to fix a rattle in the steering column. Jeremy Cesena made sure to keep me informed about the issues the technicians found and was forthcoming about service costs. He was v More

by Jcpalumbo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Nov 07, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jeremy handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

November 04, 2023

Fantastic Service from Jeremy. Very efficient and professional and completed very quickly, even washed my truck. More

by PETER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Nov 06, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Peter! We're delighted the value of Jeremy's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

...
44
...