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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
674 Reviews
Call Service Center (626) 879-2966

674 Reviews of Sierra Chevrolet of Monrovia - Service Center

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November 04, 2023

Very fast in Pleasant people to work with thank you very much Wall will recommend all my friends and relatives to your dealership More

by dhazelgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for reviewing your service experience! We're pleased you had a great experience with us, and that your service advisor made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 03, 2023

Tanya is very helpful and pleasant to talk to, always has me in and out quickk More

by ADAMCANO498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Adam! Thank you for honoring us with your patronage over the years. We're so pleased Tanya and our team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

November 03, 2023

It is Good service, provided transport to my house after dropping off my car. Thank you. More

by Albert.consejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Sierra Chevrolet of Monrovia responded

Albert, thank you for sharing positive feedback! We want all of our guests to be treated to service that is accommodating and reliable, so we're happy that's exactly what our team provided for you. We look forward to your next visit!

November 02, 2023

Since the new management came in its Faster service and no lies / stalling like the last management gave all the time when I needed an update on my repair More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Quinn
Report | Print
Nov 03, 2023 -

Sierra Chevrolet of Monrovia responded

Cameron, thank you for sharing positive feedback with us! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what our team has been providing for you, recently. We look forward to your next visit!

November 02, 2023

Very good thanks they were very fast and explained the issue well answering my questions More

by STEFANO.CAMPAGNOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harmony
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Nov 03, 2023 -

Sierra Chevrolet of Monrovia responded

Stefano, thanks for stopping by to share your 5-star review! We're glad our team addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

November 01, 2023

Work was completed in a timely manner, easy to make appointment, attendants were polite and answered any questions. More

by LSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's attentive assistance. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may help you again!

October 30, 2023

This dealer has worked on their timeline and have made it a better experience when getting your car worked on... thank you. More

by dimplebaby2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to recognize the improvements we've made so far! We are proud of our accomplishments, and we're looking forward to making your next appointment just as superb. See you then!

October 29, 2023

We gave Sierra Chevrolet a second chance to make things right as they promised but unfortunately team Sierra Chevrolet of Monrovia failed. More

by daniel.topete78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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October 28, 2023

Reasonably quick at getting me out on a simple oil change and fuel filter change. More

by TMAC8753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you, TMAC! We're pleased you had another great service experience with us, and that your service advisor made sure your vehicle was well taken care of efficiently. We appreciate your kind words and look forward to seeing you at your next visit!

October 26, 2023

This is the best place I've ever been to when I have to take my car somewhere to get repairs. Joe Jimenez is always looking out for his customers and makes sure they are happy with the work they got done o More

by Doreen R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Sierra Chevrolet of Monrovia responded

Doreen, thanks for taking a moment to share kind and encouraging feedback with us! Joe will be honored by your positive review, and we hope to continue being your #1 choice for years to come. See you next time!

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