Sierra Chevrolet of Monrovia - Service Center

Jeremy and the whole staff from the young lady who answers the phone to everyone involved in check in process to the crew who washes the vehicles all deserve 5 stars. I have been to about 4 different answers the phone to everyone involved in check in process to the crew who washes the vehicles all deserve 5 stars. I have been to about 4 different dealers for service and I live two blocks from a different Chevy service dealer but choose to come and have my truck serviced with Jeremey and Sierra Chevy Monrovia. I called for a same day appointment and had one booked for 15 mins later and their estimated wait time are very accurate. Both times I have been here Jeremy has promised my vehicle by a certain time and he has yet to disappoint. Completely satisfied with this service and if you are picky about who helps you look no more come see Jeremy. More

It was a pleasure working with Marvin! He kept me updated on the progress of my truck and was attentive of my needs. Thank you Marvin! He kept me updated on the progress of my truck and was attentive of my needs. Thank you Marvin! More

We use Sierra Chevrolet of Monrovia occasionally for our fleet and I've got to say they are one of the best. The welcoming to the service area is always welcoming. This time we worked with a different servi fleet and I've got to say they are one of the best. The welcoming to the service area is always welcoming. This time we worked with a different service advisor names Marvin and he is as well splendid. Marvin helped us out, was very friendly, and very communicative with status and updates. Vehicle was at top notch and working great again when it was picked up. Turnaround time was fast and efficient and stayed word to estimated time of completion. Thank you again team! More

Great customer service. Tanya thanks to you and your team for taking care of my truck. Tanya thanks to you and your team for taking care of my truck. More

They handle my maintenance while I wait. This is what I need, because I need my truck every day. Thank you! This is what I need, because I need my truck every day. Thank you! More

John goes above and beyond in providing spectacular customer experience. Will definitely be back! Thanks customer experience. Will definitely be back! Thanks More

Good price willing to negotiate and open late would be nice if they went over trucks options I could figure out the trucks options nice if they went over trucks options I could figure out the trucks options More

Very pleasant and efficient service. Gave us a. Juice if services that we needed and urgency. Gave us a. Juice if services that we needed and urgency. More

I was pleased to have Marvin as my new service advisor. He was receptive, patient and answered all my questions and concerns about my 2018 Chevy Trax. He was expedient in contacting the warranty insurance He was receptive, patient and answered all my questions and concerns about my 2018 Chevy Trax. He was expedient in contacting the warranty insurance company to make sure my extended warranty covered a replacement radiator and arranged a rental car for me. I felt confident in his professional opinion given his previous GM service experience. Marvin kept me updated on the status of my car by text and by phone which I appreciated. After the 30,000 mile service was completed and my car phone and radio was updated, he set up my cell phone on the MyChevy app so I could access Google Maps on my cars screen before I left the lot. Marvin is an great example of professionalism and going the extra mile for Sierra Chevrolet customers More

I been here twice and both times I was helped right away by Tanya didn’t wait long I have no complaints will continue to come here by Tanya didn’t wait long I have no complaints will continue to come here More