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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
674 Reviews
Call Service Center (626) 879-2966

674 Reviews of Sierra Chevrolet of Monrovia - Service Center

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October 05, 2023

The service was great and the service writer. John. He has a great sense of humor More

by LOVEAIRFORCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for recognizing John's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time John and the Sierra Chevrolet team may serve you. Safe travels until then!

October 05, 2023

I was going to be unable to pick up my truck on Saturday when it would be finished being serviced, however the staff, Tanya in particular, were very helpful in arranging for me to be able to pick it up on S More

by Dpkelly223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us. We are delighted that Tanya could be of valuable assistance to you. Our guests' satisfaction is our utmost priority and we hope to see you again the next time you are in need of automotive service!

October 05, 2023

Tanya was very polite and competent. She got me an appointment to replace the airbag unit (under warranty) the next day. I was in and out of there in the timeframe stated. I’m very pleas More

by TODDM.PETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Sierra Chevrolet of Monrovia responded

Todd, thanks for taking the time to review your service experience! We're happy Tanya handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Chevrolet for all your automotive needs!

October 04, 2023

Buen servicio y buen trato. Muy rápido muy amable con servicio de Uber,buena comunicación More

by SAUL.RIVERA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Sierra Chevrolet of Monrovia responded

Gracias por su evaluacion positiva, Saul! Nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar. Mil gracias!

October 04, 2023

Awesome overall experience from the staff and tech at sierra chevrolet, I would highly recommended More

by Maxinus4112001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 04, 2023

Joe, is a great customer service. always keeps me up to date on what service my truck is getting done, also always calls me before doing any other service that is needed. More

by AHERNANDEZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you like working with Joe! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to your next appointment!

October 02, 2023

It makes it very convenient with the dealer providing rides to drop off and pickup cars. More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
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Oct 04, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!

October 02, 2023

Sierra Chevrolet of Monrovias service department is excellent Tanya Ruiz was excellent and very helpful answered all of my questions and was responsive to all my messages and calls immediately. Thanks More

by dropulic166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We are happy to hear that Tanya could provide you with the A+ service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 02, 2023

it was a recall to install monitoring software for the battery in my 2020 Bolt. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Oct 02, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your 5-star review! We're glad your recall visit went as planned. Please do not hesitate to reach out when our team may assist you again. It is always our pleasure!

October 01, 2023

It was fantastic! Joe has excellent customer service. Always in and out! Great! Great! Great! More

by LYLYPILLY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for taking a moment to share positive and encouraging feedback on Joe in our service department! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

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