
Sierra Motors
Jamestown, CA
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I took my truck in to get my roof done , the first time it was in the shop and they said it was “done” there was scratches all over my doors , third brake light, roof moldings and overspray on my windshiel it was in the shop and they said it was “done” there was scratches all over my doors , third brake light, roof moldings and overspray on my windshield. Tons of trash in the bed of my truck along with all the bondo dust. There was a lot of bondo dust all over the inside of my cad as well When I talked to randy he said he would bring it back to the shop after a few weeks and redo the paint job and make sure it was right before leaving the shop. Taking my truck back in to get the bad work taken care of and getting it back 3 days later than was promised to make sure it was “perfect” before giving it back to me. Three days late , yet another horrible. Pin holes in the clear coat, body lines are completely off , over spray paint and clear coat over everything, two new dents where they pushed my tow mirrors into my door. Talked to the manager and he basically told me to kick rocks , then when I explained to him I’m taking it to a different shop he offered me half of what was paid out through the insurance, when I asked for the full amount due to extra damages that were made from his shop. John wrote the check but put a disclaimer on the back basically stating if I cashed the check it releases sierra motors from any and all damages Highly recommend not going to this location for anything More
This is the 5th vehicle I’ve gotten from them. Am very satisfied with Sierra motors and Frank Rathburn is the greatest. He’s handled all of my cars and I feel that his concerns were all about me a Am very satisfied with Sierra motors and Frank Rathburn is the greatest. He’s handled all of my cars and I feel that his concerns were all about me and what I wanted. Very professional and takes care of everything. More
Top notch operation! Always have a good experience at Sierra Motors Jamestown. The staff always makes me feel like I'm getting my monies worth of service. I feel confident that my truck will perform well Sierra Motors Jamestown. The staff always makes me feel like I'm getting my monies worth of service. I feel confident that my truck will perform well between visits... Thank you SM. More
The staff was very knowledgeable, friendly, and professional. They also got the job done quickly while keeping me posted every step of the way. professional. They also got the job done quickly while keeping me posted every step of the way. More
I have used Sierra motors since I moved here in 1992 and have bought at least 4 vehicles there. They provide a good service and reliable source of cars that I like. have bought at least 4 vehicles there. They provide a good service and reliable source of cars that I like. More
They always provide great service. Great staff. We take all of our vehicles to them for maintenance and repairs. Everyone is very friendly, from service, parts, to the employees in the business office. all of our vehicles to them for maintenance and repairs. Everyone is very friendly, from service, parts, to the employees in the business office. More
Spoke with Nathan over the phone once had located my vehicle on the internet. Made deal over the. Put down a deposit. Went an picked it up the next day with no hassles. vehicle on the internet. Made deal over the. Put down a deposit. Went an picked it up the next day with no hassles. More
Awesome sales and service I bought a used truck here and the salesman Dave Maine helped me through the process. It was nothing more than awesome. He was knowledgeable with the I bought a used truck here and the salesman Dave Maine helped me through the process. It was nothing more than awesome. He was knowledgeable with the vehicles they had and up front and honest. Great buying experience. About a month or so later I received a free lube and oil change from them so I made an appointment for the following week. I was running late for it so I called and talked to Colleen Anderson in the service department, she told me "no worries" I'll see ya when you get here. I brought it in and introduced my self. She told me well lets go check it out and get you going. Very professional, took all the information that was needed and brought me over to the waiting area and offered me coffee. This is one really nice place. So if you are looking in buying a new or used vehicle go check out Sierra Motors in Jamestown. You cannot go wrong. Dave and Colleen you guys ROCK! More