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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
398 Reviews

398 Reviews of Sierra Subaru of Monrovia - Service Center

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July 23, 2025

I’m glad I found Sierra Subaru. I used to travel way too far to a different dealer but I opted to give Sierra a try and I was not disappointed. This last time I was there I was help More

by sjessi17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Jul 24, 2025 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience. We're happy Yadira handled your visit with great care. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

July 20, 2025

I’m very satisfied with the service I get from Rafael Ibarra. Very courteous and accommodating. More

by Aznqueen91203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Sierra Subaru of Monrovia responded

Thank you for sharing positive feedback on Rafael! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he has provided for you. We look forward to your next visit!

July 19, 2025

I always receive an excellent and helpful service since I bought my car at Sierra Subaru of Monrovia. More

by lauranc67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Sierra Subaru of Monrovia responded

Hi, Laura! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

July 19, 2025

I can make appt and be comfortable w good service Friendly efficient w snacks w hood maintenance More

by Carvel.h.bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy perez
Jul 22, 2025 -

Sierra Subaru of Monrovia responded

Carvel, your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Subaru your first choice for service!

July 18, 2025

Rafael Ibarra reviewed the scheduled maintenance needs of my Forester and made sure all was done,finishing with a complimentary wash. The service was excellent. My only gripe with the dealership is that the More

by qt407rrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share positive feedback on Rafael. We really appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 15, 2025

Armando Carlos was an amazing service consultant. I was in a rush for car maintenance prior to an unexpected road trip out of town and he was able to get me in and out in an hour. Phenomenal serv More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Carlos
Jul 16, 2025 -

Sierra Subaru of Monrovia responded

DC, thank you for letting us know your vehicle's service was handled seamlessly by Armando and the Sierra Subaru team. We hope you won't hesitate to reach out when we may be of service to you again.

July 14, 2025

I was received at the dealership with courtesy, smiles, and efficiency. The service agent Armando listened to my problems and immediately started addressing the issues. I was stressed and tired as More

by Sharee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Carlos……Service Dept
Jul 16, 2025 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to recognize Armando on our service team, Sharee. He goes out of his way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope to see you again!

July 10, 2025

On driving down from Fremont CA on a visit to support my mother following surgery, I discovered a significant oil leak and brought my 2010 Forester in for evaluation. Appointment was made on-line on Sunday More

by mmcmanamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Sierra Subaru of Monrovia responded

Thank you for taking the time to leave us this positive review and recommendation! Your safety and satisfaction are our utmost priorities, and we are glad that Rafael got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

July 07, 2025

My first experience and will not be the last thanks to the outstanding professional service provided by Yadira Cedillo! She took care of my problem and concerns with my vehicle and provided helpful infor More

by beabear66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Jul 08, 2025 -

Sierra Subaru of Monrovia responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit guided by Yadira was thorough and accommodating. See you next time!

July 05, 2025

I appreciated Yadira's customer service. However, the service is expensive without using a coupon. More

by bobos
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Jul 08, 2025 -

Sierra Subaru of Monrovia responded

Bobos, thank you for reporting on the exceptional work Yadira did for you! It is always our pleasure to help you keep your vehicle in shape. Safe travels until we may assist you again.

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