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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
408 Reviews

408 Reviews of Sierra Subaru of Monrovia - Service Center

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May 10, 2025

Customer service here is excellent. Yadira Cedillo was thorough, kind, and communication was top notch. My car was fully inspected and running well, also. More

by c.arretche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
May 13, 2025 -

Sierra Subaru of Monrovia responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Yadira's expertise. Please come see us again some day!

May 10, 2025

Just took my WRX in for its first service—oil change—and had a great experience at Sierra Subaru of Monrovia. Sandy Perez was my Service Advisor, and she was super friendly and helpful. She even managed to More

by Diepitlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Perez
May 13, 2025 -

Sierra Subaru of Monrovia responded

That's great! Thank you for always trusting Sandy and the Sierra Subaru team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

May 10, 2025

Very polite and respectful Jaime Vega is very upfront about the work that needs to be performed More

by maidenfan409112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Sierra Subaru of Monrovia responded

We're happy you enjoyed an accommodating visit with Jaime! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru for the best service!

May 10, 2025

Rafel Ibarra provided excellent customer service. Took the car for oil change and the whole experience was easy. Thank you for the great service. More

by Memo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Sierra Subaru of Monrovia responded

We're glad Rafael and our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us, Memo!

May 10, 2025

My experience at Monrovia Subaru has been great. Armando Carlos has been very helpful and attentive to my car issues. He was prompt and very thorough with his explanation. Armando Carlos had excell More

by Hdthai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Carlos - five stars
May 13, 2025 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share positive feedback on Armando. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

March 01, 2025

The service I received was much quicker than expected. The technician I met with explained before and after service details and findings, along with future items to be checked. More

by ggtreefalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Mar 04, 2025 -

Sierra Subaru of Monrovia responded

We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru's service department!

February 08, 2025

I had the best service experience at Sierra Subaru would! Rafael Ibarra went out of his way to make my first visit exceptional! He took the time to review my car’s history and make sure everything was up to More

by suzanne.setter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Sierra Subaru of Monrovia responded

Thank you, Suzanne! We're pleased you had another great service experience with us, and that Rafael made sure you and your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

February 08, 2025

The dealership is outstanding they go out of their way to make our visit pleasant. The communication from the dealership is great. More

by bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Sierra Subaru of Monrovia responded

Thank you for your lovely feedback, Bud! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 08, 2025

Like Subaru Monrovia where service staff are kniwledgeable, friendly and caring. Yadira Cedillo kept in touch and like that she knows the job, cuatomer service is highly regarded More

by Natto4chato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Feb 10, 2025 -

Sierra Subaru of Monrovia responded

Thank you for your trust in our service team! We're happy Yadira provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

February 04, 2025

Alain Barragan was really helpful during my consultation even before I had my service at Subaru. He made sure that the short shifter installation was completed correctly and cleanly. More

by Diepitlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Barragan
Feb 05, 2025 -

Sierra Subaru of Monrovia responded

We're pleased Alain's expertise helped you have a reliable and smooth experience at Sierra Honda. Thank you so much for your positive feedback. Safe travels until we see you next time!

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