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Silveira Chevrolet - Service Center

Sonoma, CA

4.5
62 Reviews

62 Reviews of Silveira Chevrolet - Service Center

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August 22, 2025

Great people, great service, great dealership. I have never been disappointed since purchasing my vehicle here and have its continued service here. More

by ehh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

The dealer ship is very good. The service department is good but communication is poor. Numerous times when I’ve called and made an appointment to get my truck serviced I told the More

by john.ruzsicska1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Silveira Chevrolet responded

John, thank you for sharing your experience with us. We’re glad to hear you’ve been satisfied with the quality of our dealership and service work, but we’re truly sorry to learn about the communication issues you’ve encountered. Clear and proactive communication is something we value, and it’s clear we missed the mark in ensuring your expectations were met — especially regarding appointments and courtesy vehicles. We appreciate your feedback, and thank you again for bringing this to our attention — we hope to have the opportunity to regain your confidence in our service team.

July 24, 2025

Always get great service from them. I'm treated well and fairly. They communicate well. Good personalized service. More

by ksagon
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David May
Jul 29, 2025 -

Silveira Chevrolet responded

"Thank you so much for your kind words! We’re thrilled to hear that you consistently enjoy great service and feel treated fairly during your visits. Our team works hard to provide personalized communication and care, and it means a lot to know that it makes a difference. We look forward to continuing to serve you and keeping your experience just as positive every time you visit!

July 20, 2025

I have been a customer at this dealership since 2003. The current service/intake group is one of the best. Not all of the work I requested was performed. I now have to make a 2nd appointment to complete More

by kngpcv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Silveira Chevrolet responded

Hi! Thank you for being a loyal customer since 2003 — we truly appreciate it. We're glad you had a positive experience with our current team, but we’re sorry for the delay and the need for a second visit. We understand your time is valuable, and we’re reviewing our scheduling and communication to avoid this in the future. We look forward to seeing you in for your next visit! Silveira Chevrolet Service Team

July 17, 2025

As said pryer,very very pleased with the service department.!! Recommend to all. Will always choose them if necessary. More

by Patrick and Cora Dunham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Silveira Chevrolet responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you’re very pleased with our service department. It means a lot to know you’ll continue to choose us when needed. We're always here to help and look forward to seeing you again!

July 17, 2025

Great people and they got me in and out quickly. They did a great job and will be coming back if I need anything. More

by jackhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Silveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Silveira Chevrolet responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience and that our team was able to get you in and out quickly. We truly appreciate your trust and look forward to helping you again whenever you need us!

July 12, 2025

They have gone above and beyond to help us. Would recommend their service department all day long. More

by Patrick and Cora Dunham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

They are great. It’s convenient to drop off my car and have it done quickly. More

by cathrynamartindale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Silveira Chevrolet responded

Thank you Cathryn for taking the time to leave a review! We appreciate you doing so.

June 20, 2025

Great dealership! service department are all great and helpful been a customer for year and will continue being one! More

by Ajvalente55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Silveira Chevrolet responded

AJ, thank you for taking the time to leave review and we are very happy to hear thay you had a pleasant time with us! We'll be looking forward to seeing you in next time!

June 17, 2025

Service was excellent , appreciate the discussion on what was needed at next service . The time it took was also excellent . More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Silveira Chevrolet responded

Thank you for the all around great review Mike!

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